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West Hills Health And Rehab in Knoxville, TN

West Hills Health And Rehab is a larger-sized nursing home facility in Knoxville, Tennessee (Knox county). The Nursing Home Site profile for West Hills Health And Rehab includes: Pricing, Resident Health and Wellness, Ratings, Activities, Comparisons, Directions, Surveys, and CMS Reviews.

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They have 194 beds and a daily average of 91.3 residents (which would leave,on average, 102 beds available). West Hills Health And Rehab participates in Medicare and Medicaid and are classified as a Non profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.


West Hills Health And Rehab received an overall rating from CMS of 1 stars compared to the TN average of 3.22 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We encourage you to leave one of your own if you are familiar with their services. We also recommend giving them a call to address any additional senior and nursing care questions you may have after reviewing their Nursing Home Site profile.

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How would you rate your overall experience with:

West Hills Health And Rehab?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 1/5 (Full Ratings Below)



Additional Pages about West Hills Health And Rehab:
Inspections Penalties Directions

Inspection Magnifying Glass Icon West Hills Health And Rehab Profile Overview
Nursing Home:
West Hills Health And Rehab
Business Name:
Hillcrest Healthcare Communities Inc
CMS ID:
445501
Street Address:
6801 MIDDLEBROOK PIKE
City:
Knoxville
State:
Tennessee
Zip Code:
37919
CMS Rating:
1 star overall rating
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
Non profit - Corporation
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
Continuing Care:
No

Profile Links for West Hills Health And Rehab:
Inspections Penalties Directions Medicare Ratings Staffing Comparison Senior Care Glossary

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 6801 Middlebrook Pike in Knoxville Tennessee 37919.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (865) 588-7661.




Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Click for Directions including Mobile Review Icon Prices and Length of Stay

According to our latest records from CMS, the average daily amount billed by West Hills Health And Rehab to Medicare is $726.29 per day (compared to a Tennessee average of $663) and Medicare reimbursed them an average of $350.00 per day. Some accept this as payment in full. Coinsurance and other forms of Medicare and insurance can often help cover most, if not all, of the rest. It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact West Hills Health And Rehab directly for exact pricing and what options are available for you or your loved one's personal care needs.

Inspection Magnifying Glass Icon Health and Demographics

The average age at West Hills Health And Rehab is approximately 82 years old.


The last time this data was collected they cared for at least 117 men and 255 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at West Hills Health And Rehab with the following conditions:

Atrial Fibrillation
30.376%
Alzheimer's
58.065%
Asthma
19.892%
Cancer
17.742%
CHF
49.731%
COPD
31.989%
Depression
53.495%
Diabetes
42.204%
Hyperlipidemia
66.667%
IHD
55.376%
Osteoporosis
22.581%
RA or OA
57.527%
Schizophrenia
22.581%
Stroke
16.667%

Resources SNF, CCRS, and ALFs Estate Planning Senior Care Dictionary Inspections Penalties Directions

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for West Hills Health And Rehab began on Jan 20, 2011.

Additional special care rehab beds are available. Please contact the facility for more details.


Services Provided by West Hills Health And Rehab include:
Dietary, Housekeeping, Nursing, Occupational Therapy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities

Ownership Changes: 0
Medicaid ID: 7440603
Financial Year End: 06-30
Medicare Administrative Contractor (MAC): CAHABA
CMS Regional Office: Atlanta
Area: Urban
Dually Certified Beds: 194
Specialized Rehab Beds: 50
Multi-Facility Name: Hillcrest Healthcare Communities, Inc.

General Information Icon Staff Size

West Hills Health And Rehab provides (per day, per resident) an average of:

Registered Nurse
15 minutes
LPN / LVN
82.8 minutes
CNA
112.2 minutes

Weekend Staffing

Total RN Weekend Hours:
0.2092 hours
Total Weekend Nursing:
3.33033 hours

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.63 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 3.78 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at West Hills Health And Rehab. Read how FTE is defined.

Activities
2.03
Administration
12.74
CNAs
52.78
Dietitians
0.19
Food Service
15.41
Housekeeping
12.81
LPN / LVN
28.54
Nurse Admin
7.73
Nursing Director
3.09
Occ. Therapist
0.34
OT Assistant
0.89
Physical Therapist
0.53
Physician Ext.
1.14
Podiatrist
0.23
PT Aide
0.54
PT Assistant
1.01
Qualified Activities
0.79
RNs
6.89
Social Services
0.97
Social Worker
1.14
Speech Pathology
0.96
General Information Icon COVID-19 Vaccine Information
Residents who completed primary Covid-19 vaccine
77.5%
Staff who completed primary Covid-19 vaccine
97.9%
Residents up-to-date on Covid-19 Boosters
40.0%
Staff up-to-date on Covid-19 boosters
5.2%
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 1 stars 1 star overall rating

Health Inspection Rating: 3 stars 3 star health inspection rating

Staff Rating: 1 stars 1 star nurse staffing rating

Quality Measures Rating: 1 stars 1 star quality measures rating

Long Term Stay Rating: 1 stars 1 star rn staff rating

Short Term Stay Rating: 1 stars 1 star rn staff rating


Compare these ratings with one of the highest rated nursing homes in Knoxville:
Wellpark At Shannondale


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView Tennessee's Top Lists View All Knoxville Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

West Hills Health And Rehab in KNOXVILLE, Tennessee has 194 beds compared to the Tennessee average of 114.78 and a National average of 106.16.

As of the last update they had a daily average of 91.3 residents compared to the TN average of 79 and a National average of 86.4.

This results in a 47.06% daily average occupancy rate compared to the Tennessee average of 68.83% and a national average of 81.38%.


West Hills Health And Rehab's star ratings compare as follows:

  1. Overall Rating:
    1 stars compared to the TN average of 3.22 and a National average of 3.32.
  2. Health Inspection Rating:
    3 stars compared to the TN average of 2.9 and a National average of 2.77.
  3. Staffing Rating:
    1 stars compared to the TN average of 2.82 and a National average of 3.14.
  4. Quality Measures Rating:
    1 stars compared to the TN average of 3.52 and a National average of 3.62.
  5. Long Term Stay Rating:
    1 stars compared to the TN average of 3.14 and a National average of 3.33.
  6. Short Term Stay Rating:
    1 stars compared to the TN average of 3.5 and a National average of 3.12.

Averaging the available ratings gives an aggregate star rating of 1.14 for West Hills Health And Rehab versus the TN average of 2.73 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Contact Info Icon CMS Quality Reporting This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.

Rate of functional assessment and goal setting in treatment plans.

Value: 99.1%


Unadjusted rate of potentially preventable readmissions.

Value: 11.05


Risk-standardized rate of preventable readmissions.

Value: 10.97


Observed rate of discharge to community.

Value: 50.70%


Risk-standardized rate of discharge to community.

Value: 56.03%


Medicare Spending Per Beneficiary (MSPB) score for SNF residents.

Value: 0.83


Rate of medication review and follow-up for residents.

Value: 96.4%


Rate of SNF residents experiencing falls with major injury.

Value: 1.8%


Observed change in self-care score.

Value: 6.2


Observed change in mobility score.

Value: 19.1


Rate of residents at or above expected self-care ability at discharge.

Value: 47.9%


Rate of residents at or above expected mobility level at discharge.

Value: 39.7%


Rate of new or worsened pressure ulcers/injuries.

Value: 3.6%


Observed rate of healthcare-associated infections leading to hospitalization.

Value: 4.40%


Rate of COVID-19 vaccination among SNF healthcare personnel.

Value: 97.3%


Contact Info Icon Resident details and Quality of Care

Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission

Resident Type: Short Stay

Observed Value: 35.34 (This is the actual score observed for the measure.)

Expected Value: 23.11 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit

Resident Type: Short Stay

Observed Value: 18.10 (This is the actual score observed for the measure.)

Expected Value: 10.37 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of hospitalizations per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 2.98 (This is the actual score observed for the measure.)

Expected Value: 1.64 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 2.82 (This is the actual score observed for the measure.)

Expected Value: 2.60 (This score is what we would typically expect given the standard conditions and models.)


Inspection Magnifying Glass Icon Visual / Graphical Comparisons for West Hills Health And Rehab
Number of Residents:
WEST HILLS HEALTH AND REHAB 91.3 vs. TN 79 vs. National 86.40
Number of Beds:
WEST HILLS HEALTH AND REHAB 194 vs. TN 114.78 vs. National 106.16
Aggregate Ratings Comparison:
WEST HILLS HEALTH AND REHAB 1.14 vs. TN 2.7285714285714 vs. National 3.20
CMS Overall Rating:
WEST HILLS HEALTH AND REHAB 1 vs. TN 3.22 vs. National 3.32
Question Mark Icon Ownership, Operational, and Management for West Hills Health And Rehab
OrganizationRole
Grace Healthcare, LlcOperational/managerial Control
Taylor, CraigOperational/managerial Control
Walker, MarkOfficer
Bishop, GracieManaging Employee
Fugate-day, LesaManaging Employee
Hatfield, KimberlyManaging Employee
Morgan, ShelleyManaging Employee
Home Federal Bank Of Tennessee5% Or Greater Mortgage Interest
Hospital Icon Hospitals near West Hills Health And Rehab
University Of Tn Memorial Hospital
1924 Alcoa Highway
Knoxville, TN 37920
(865) 544-9000
Acute Care Hospitals
Mercy Medical Center
900 East Oak Hill Avenue
Knoxville, TN 37917
(865) 545-8000
Acute Care Hospitals
Fort Sanders Regional Medical Center
1901 W Clinch Ave
Knoxville, TN 37916
(865) 541-1101
Acute Care Hospitals
Parkwest Medical Center
9352 Park West Blvd
Knoxville, TN 37923
(865) 970-9800
Acute Care Hospitals
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