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Waterford Crossing in Goshen, IN

Waterford Crossing is a medium-sized nursing home facility in Goshen, Indiana (Elkhart county). The Nursing Home Site profile for Waterford Crossing includes: Pricing, Visiting / Business Hours, Resident Health and Wellness, Ratings, Activities, Comparisons, Directions, Surveys, and CMS Reviews.


Nursing Home Activities Image 2

They have 87 beds and a daily average of 59.3 residents (which would leave,on average, 27 beds available). Waterford Crossing participates in Medicare and Medicaid and are classified as a Government - County ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.


Waterford Crossing received an overall rating from CMS of 5 stars compared to the IN average of 3.12 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We encourage you to leave one of your own if you are familiar with their services. We also recommend giving them a call to address any additional senior and nursing care questions you may have after reviewing their Nursing Home Site profile.


Resident Ratings Pricing Wellness Area Map Staffing Medicare Ratings Comparison


Due to COVID-19, many nursing homes have new procedures and changing (if any) visiting hours in place. As such we have temporarily removed any visiting hours we provide to avoid confusion. We advise calling Waterford Crossing to see what their current protocols for visiting and placement appointments are.

Question Mark Icon Waterford Crossing COVID-19 Info

The first confirmed case of COVID-19 amongst residents for Waterford Crossing was Week 08 - Jul 12.
In total, which is not necessarily a number of currently infected patients, 34 resident cases and 6 staff cases of confirmed COVID-19 (SARS-CoV-2) according to reporting from CMS. In our most recent data (Week 29 - which ended on: Dec 6) they reported 11 new cases.


Click to view Goshen and Waterford Crossing COVID-19 Weekly Totals

Covid-19 Cases for: Week 29 - Dec 6
New Weekly Resident Cases:
11
Overall Total Resident Cases:
34
New Weekly Staff Cases:
0
Overall Total Staff Cases:
6

Covid-19 Cases for: Week 28 - Nov 29
New Weekly Resident Cases:
0
Overall Total Resident Cases:
23
New Weekly Staff Cases:
0
Overall Total Staff Cases:
6

Covid-19 Cases for: Week 27 - Nov 22
New Weekly Resident Cases:
9
Overall Total Resident Cases:
23
New Weekly Staff Cases:
0
Overall Total Staff Cases:
6

Covid-19 Cases for: Week 26 - Nov 15
New Weekly Resident Cases:
10
Overall Total Resident Cases:
14
New Weekly Staff Cases:
1
Overall Total Staff Cases:
6

Click to view Goshen and Waterford Crossing COVID-19 Weekly Totals

Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

Waterford Crossing?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 5/5 (Full Ratings Below)


Additional Pages about Waterford Crossing:
Inspections Penalties Directions

Inspection Magnifying Glass Icon Waterford Crossing Profile Overview
Nursing Home:
Waterford Crossing
Business Name:
Hancock Regional Hospital
CMS ID:
155760
Street Address:
1332 WATERFORD CIR
City:
Goshen
State:
Indiana
Zip Code:
46526
CMS Rating:
5 star overall rating
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
Government - County
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
Continuing Care:
Yes

Profile Links for Waterford Crossing:
Inspections Penalties Directions Medicare Ratings Staffing Comparison Senior Care Glossary

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 1332 Waterford Cir in Goshen Indiana 46526.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (574) 534-3920.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Review Icon Prices and Length of Stay

The average length of stay at Waterford Crossing is approximately 23.9 days. (this may include both short and long-term care (LTC) visits).

According to our latest records from CMS, the average daily amount billed by Waterford Crossing to Medicare is $534.75 per day (compared to a Indiana average of $581.81) and Medicare reimbursed them an average of $397.23 per day (after any deductible and coinsurance). It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Waterford Crossing directly for exact pricing and what options are available for you or your loved one's personal care needs.

Inspection Magnifying Glass Icon Health and Demographics

The average age at Waterford Crossing is approximately 80 years old.


The last time this data was collected they cared for at least 44 men and 92 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at Waterford Crossing with the following conditions:

Atrial Fibrillation
24%
Alzheimer's
31%
Asthma
17%
Cancer
15%
CHF
40%
COPD
29%
Depression
46%
Diabetes
40%
Hyperlipidemia
68%
IHD
51%
Osteoporosis
18%
RA or OA
59%
Schizophrenia
13%
Stroke
9%

Resources Senior Care Dictionary Inspections Penalties Directions

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for Waterford Crossing began on Aug 31, 2006.


Services Provided by Waterford Crossing include:
Blood Admin, Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, Vocational Services, X-rays

Ownership Changes: 1
Last Ownership Change: 05-01-2015
Medicaid ID: 200831020
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): WPS IN
CMS Regional Office: Chicago
Area: Urban
Dually Certified Beds: 26
Multi-Facility Name: Trilogy Health Services

General Information Icon Staff Size

Waterford Crossing provides (per day, per resident) an average of:

Registered Nurse
53.4 minutes
LPN / LVN
49.8 minutes
CNA
119.4 minutes

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.72 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 3.36 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Waterford Crossing. Read how FTE is defined.

Activities
2.36
Administration
6.43
CNAs
16.94
Dentists
0.07
Dietitians
0.34
Food Service
9.85
Housekeeping
5.17
LPN / LVN
9.46
Medical Director
0.34
Medication Tech
2.71
Mental Health
0.09
Nurse Training
0.93
Nurse Admin
2.91
Nursing Director
1.86
Occ. Therapist
1.14
OT Assistant
4.29
Pharmacist
0.11
Physical Therapist
0.93
Physician Ext.
0.23
Podiatrist
0.1
PT Assistant
3.26
Qualified Activities
1.14
RNs
5.93
Social Worker
1.37
Speech Pathology
1.07
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 5 stars 5 star overall rating

Health Inspection Rating: 5 stars 5 star health inspection rating

Staff Rating: 3 stars 3 star nurse staffing rating

Quality Measures Rating: 5 stars 5 star quality measures rating

Registered Nurses Rating: 4 stars 4 star rn staff rating

Long Term Stay Rating: 5 stars 5 star rn staff rating

Short Term Stay Rating: 5 stars 5 star rn staff rating


Compare these ratings with one of the highest rated nursing homes in Goshen:
Courtyard Healthcare Center


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView Indiana's Top Lists View All Goshen Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

Waterford Crossing in GOSHEN, Indiana has 87 beds compared to the Indiana average of 96.87 and a National average of 106.16.

As of the last update they had a daily average of 59.3 residents compared to the IN average of 65.76 and a National average of 86.4.

This results in a 68.16% daily average occupancy rate compared to the Indiana average of 67.88% and a national average of 81.38%.


Waterford Crossing's star ratings compare as follows:

  1. Overall Rating:
    5 stars compared to the IN average of 3.12 and a National average of 3.32.
  2. Health Inspection Rating:
    5 stars compared to the IN average of 2.75 and a National average of 2.77.
  3. Staffing Rating:
    3 stars compared to the IN average of 2.68 and a National average of 3.14.
  4. Quality Measures Rating:
    5 stars compared to the IN average of 3.75 and a National average of 3.62.
  5. RN Only Rating:
    4 stars compared to the IN average of 2.83 and a National average of 3.15.
  6. Long Term Stay Rating:
    5 stars compared to the IN average of 3.74 and a National average of 3.33.
  7. Short Term Stay Rating:
    5 stars compared to the IN average of 3.3 and a National average of 3.12.

Averaging the available ratings gives an aggregate star rating of 4.57 for Waterford Crossing versus the IN average of 3.17 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Inspection Magnifying Glass Icon Visual / Graphical Comparisons for Waterford Crossing
Number of Residents:
WATERFORD CROSSING 59.3 vs. IN 65.76 vs. National 86.40
Number of Beds:
WATERFORD CROSSING 87 vs. IN 96.87 vs. National 106.16
Aggregate Ratings Comparison:
WATERFORD CROSSING 4.57 vs. IN 3.1671428571429 vs. National 3.20
CMS Overall Rating:
WATERFORD CROSSING 5 vs. IN 3.12 vs. National 3.32
Question Mark Icon Ownership, Operational, and Management for Waterford Crossing
OrganizationRole
Hancock Regional Hospital5% Or Greater Direct Ownership Interest
Trilogy Healthcare Of Goshen, LlcOperational/managerial Control
Knisley, ChadOperational/managerial Control
Clark, TimothyDirector
Felker, DeanDirector
Miller, JamesDirector
Osborne, SusanDirector
Vail, AnnDirector
Wilson, RoyDirector
Zimmerman, LindaDirector
Long, StevenOfficer
Hospital Icon Hospitals near Waterford Crossing
Iu Health Goshen Hospital
200 High Park Ave
Goshen, IN 46526
(574) 364-2141
Acute Care Hospitals
Review Icon Compare Waterford Crossing

Compare Goshen Indiana Nursing Homes and Facilities

Waterford Crossing Greencroft Healthcare Green House Village Of Goshen

There are 17 Cities within 30 miles of 46526 Goshen, IN with Skilled Nursing Facilities

Albion Avilla Bremen Elkhart Goshen Granger Kendallville Lagrange Ligonier Mishawaka Notre Dame Plymouth South Bend Syracuse Wakarusa Warsaw Winona Lake

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