Waterford Crossing in Goshen, IN
Waterford Crossing is a medium-sized nursing home facility in Goshen, Indiana (Elkhart county). The Nursing Home Site profile for Waterford Crossing includes: Visiting / Business Hours, Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.
Waterford Crossing received an overall rating from CMS of 5 stars compared to the IN average of 3.12 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We also recommend giving them a call to address any additional senior care, nursing care, and rehab questions you may have after reviewing their Nursing Home Site profile.
They have had 0 fine(s).
Totalling: $0.00.
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Resident Ratings
SNF, CCRS, and ALFs
Estate Planning
Wellness
Area Map
Staffing
Medicare Ratings
Comparison
Visiting and Business Hours
Due to COVID-19 and just new rules in general, many nursing homes have new procedures for visiting. We advise calling Waterford Crossing ( at (574) 534-3920 ) to see what their protocols are for visiting and placement appointments if you are not already familiar with them.
Resident, Visitor, CMS Ratings
Waterford Crossing?
Select a star to leave your infrormed review and rating
Overall Rating: 5/5 (Full Ratings Below)
Additional Pages about Waterford Crossing:
Inspections
Penalties
Directions
Want to report or find more information directly from resources in Indiana? Use this dropdown menu below to visit the Department of Health
Waterford Crossing Profile Overview
Profile Links for Waterford Crossing:
Inspections
Penalties
Directions
Senior Care Glossary
Phone, Directions, and Map
They are located at the following address: 1332 Waterford Cir in Goshen Indiana 46526.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (574) 534-3920.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.
Click for Directions including Mobile
Prices and Length of Stay
According to our latest records from CMS, the average daily amount billed by Waterford Crossing per day is $289.75. (compared to a Indiana average of $376.65 and GOSHEN average of $508.27). Medicare, Coinsurance and other insurance can typically help cover much of this total.
It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more here.
Please note that the pricing above is the average billed to Medicare (when available). Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc. as well as needs (e.g., Memory Care, Physical Therapy ). If you are interested in this facility, you should contact Waterford Crossing directly for exact pricing and what options are available for your or your loved one's care needs.
Health and Demographics
The average age at Waterford Crossing is approximately 80 years old.
The last time this data was collected they cared for at least 44 men and 92 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.
Percentage of patients at Waterford Crossing with the following conditions:
Resources SNF, CCRS, and ALFs Estate Planning Senior Care Dictionary Inspections Penalties Directions
Additional Care Home Services & Info
Medicare and Medicaid participation for Waterford Crossing began on Aug 31, 2006.
Blood Admin, Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, Vocational Services, X-rays
Ownership Changes: 1
Last Ownership Change: 05-01-2015
Medicaid ID: 200831020
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): WPS IN
CMS Regional Office: Chicago
Area: Urban
Dually Certified Beds: 26
Multi-Facility Name: Trilogy Health Services
Staff Size
Waterford Crossing provides (per day, per resident) an average of:
Weekend Staffing
Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.44 hours per day per resident (the national average is 1.4 hours).
Additionally, a Physical Therapist (PT) is available an average of 3.78 minutes per day per resident (the national average is 6 minutes).
Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Waterford Crossing. Read how FTE is defined.
COVID-19 Vaccine Information
Medicare and Medicaid Ratings
The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.
Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.
Overall Rating: 5 stars 
Health Inspection Rating: 4 stars 
Staff Rating: 4 stars
Quality Measures Rating: 5 stars
Long Term Stay Rating: 5 stars
Short Term Stay Rating: 5 stars
Ratings are out of 5 with 5 being the best and 1 being the worst.
Ratings Comparison
Waterford Crossing in GOSHEN, Indiana has 87 beds compared to the Indiana average of 96.87 and a National average of 106.16.
As of the last update they had a daily average of 73.5 residents compared to the IN average of 65.76 and a National average of 86.4.
This results in a 84.48% daily average occupancy rate compared to the Indiana average of 67.88% and a national average of 81.38%.
Waterford Crossing's star ratings compare as follows:
- Overall Rating:
5 stars compared to the IN average of 3.12 and a National average of 3.32. - Health Inspection Rating:
4 stars compared to the IN average of 2.75 and a National average of 2.77. - Staffing Rating:
4 stars compared to the IN average of 2.68 and a National average of 3.14. - Quality Measures Rating:
5 stars compared to the IN average of 3.75 and a National average of 3.62. - Long Term Stay Rating:
5 stars compared to the IN average of 3.74 and a National average of 3.33. - Short Term Stay Rating:
5 stars compared to the IN average of 3.3 and a National average of 3.12.
Averaging the available ratings gives an aggregate star rating of 4 for Waterford Crossing versus the IN average of 2.76 and a national average of 3.20.
You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:
Inspection Results Penalty Enforcements
CMS Quality Reporting
This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.Rate of functional assessment and goal setting in treatment plans.
Value: 100.0%
Unadjusted rate of potentially preventable readmissions.
Value: 6.59
Risk-standardized rate of preventable readmissions.
Value: 8.96
Observed rate of discharge to community.
Value: 72.19%
Risk-standardized rate of discharge to community.
Value: 71.85%
Medicare Spending Per Beneficiary (MSPB) score for SNF residents.
Value: 0.94
Rate of medication review and follow-up for residents.
Value: 100.0%
Rate of SNF residents experiencing falls with major injury.
Value: 0.0%
Observed change in self-care score.
Value: 10.3
Observed change in mobility score.
Value: 21.1
Rate of residents at or above expected self-care ability at discharge.
Value: 68.5%
Rate of residents at or above expected mobility level at discharge.
Value: 41.1%
Rate of new or worsened pressure ulcers/injuries.
Value: 0.0%
Observed rate of healthcare-associated infections leading to hospitalization.
Value: 5.83%
Rate of COVID-19 vaccination among SNF healthcare personnel.
Value: 87.4%
Rate of flu vaccination among healthcare personnel.
Value: 30.0%
Resident details and Quality of Care
Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission
Resident Type: Short Stay
Observed Value: 20.00 (This is the actual score observed for the measure.)
Expected Value: 18.94 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit
Resident Type: Short Stay
Observed Value: 9.57 (This is the actual score observed for the measure.)
Expected Value: 9.90 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of hospitalizations per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 0.92 (This is the actual score observed for the measure.)
Expected Value: 1.31 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 0.51 (This is the actual score observed for the measure.)
Expected Value: 2.17 (This score is what we would typically expect given the standard conditions and models.)
Ownership, Operational, and Management for Waterford Crossing
| Organization | Role |
|---|---|
| Hancock Regional Hospital | 5% Or Greater Direct Ownership Interest |
| Trilogy Healthcare Of Goshen, Llc | Operational/managerial Control |
| Knisley, Chad | Operational/managerial Control |
| Clark, Timothy | Director |
| Felker, Dean | Director |
| Miller, James | Director |
| Osborne, Susan | Director |
| Vail, Ann | Director |
| Wilson, Roy | Director |
| Zimmerman, Linda | Director |
| Long, Steven | Officer |
Hospitals near Waterford Crossing
|
Iu Health Goshen Hospital
200 High Park Ave Goshen, IN 46526 (574) 364-2141 Acute Care Hospitals |
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