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Town & Country in Santa Ana, CA

Town & Country is a medium-sized nursing home facility in Santa Ana, California (Orange county). The Nursing Home Site profile for Town & Country includes: Pricing, Visiting / Business Hours, Resident Health and Wellness, Ratings, Activities, Comparisons, Directions, Surveys, and CMS Reviews.


Nursing Home Activities Image 2

They have 96 beds and a daily average of 53.4 residents (which would leave,on average, 42 beds available). Town & Country participates in Medicare and Medicaid and are classified as a Non profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.


Town & Country received an overall rating from CMS of 5 stars compared to the CA average of 3.51 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We encourage you to leave one of your own if you are familiar with their services. We also recommend giving them a call to address any additional senior and nursing care questions you may have after reviewing their Nursing Home Site profile.


Resident Ratings Pricing Wellness Area Map Staffing Medicare Ratings Comparison


Due to COVID-19, many nursing homes have new procedures and changing (if any) visiting hours in place. We advise calling Town & Country to see what their current protocols and hours for visiting and placement appointments.

Question Mark Icon Business Hours
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

Town & Country?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 5/5 (Full Ratings Below)


Additional Pages about Town & Country:
Inspections Penalties Directions

Inspection Magnifying Glass Icon Town & Country Profile Overview
Nursing Home:
Town & Country
Business Name:
Town And Country Manor Christian & Missionary Alliance
CMS ID:
555141
Street Address:
555 EAST MEMORY LANE
City:
Santa Ana
State:
California
Zip Code:
92706
CMS Rating:
5 star overall rating
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
Non profit - Corporation
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
Continuing Care:
Yes

Profile Links for Town & Country:
Inspections Penalties Directions Medicare Ratings Staffing Comparison Senior Care Glossary

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 555 East Memory Lane in Santa Ana California 92706.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (714) 547-7157.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Review Icon Prices and Length of Stay

The average length of stay at Town & Country is approximately 27.0 days. (this may include both short and long-term care (LTC) visits).

According to our latest records from CMS, the average daily amount billed by Town & Country to Medicare is $625.67 per day (compared to a California average of $830.34) and Medicare reimbursed them an average of $418.64 per day (after any deductible and coinsurance). It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Town & Country directly for exact pricing and what options are available for you or your loved one's personal care needs.

Inspection Magnifying Glass Icon Health and Demographics

The average age at Town & Country is approximately 85 years old.


The last time this data was collected they cared for at least 90 men and 203 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at Town & Country with the following conditions:

Atrial Fibrillation
40.614%
Alzheimer's
35.495%
Asthma
20.478%
Cancer
22.184%
CHF
52.218%
COPD
26.621%
Depression
42.662%
Diabetes
37.884%
Hyperlipidemia
72.696%
IHD
54.949%
Osteoporosis
27.304%
RA or OA
68.601%
Schizophrenia
9.898%
Stroke
20.137%

Resources Senior Care Dictionary Inspections Penalties Directions

Question Mark Icon Town & Country COVID-19 Info

The first confirmed case of COVID-19 amongst residents for Town & Country was Week 24 - Nov 1.
In total, which is not necessarily a number of currently infected patients, there have been 22 resident cases and 72 staff cases of confirmed COVID-19 (SARS-CoV-2) according to reporting from CMS.

In our most recent data (Week 50 - which ended on: May 2) they reported 0 new cases.


Click to view Santa Ana and Town & Country COVID-19 Weekly Totals

Covid-19 Cases for: Week 50 - May 2
New Weekly Resident Cases:
0
Overall Total Resident Cases:
22
New Weekly Staff Cases:
0
Overall Total Staff Cases:
72

Covid-19 Cases for: Week 49 - Apr 25
New Weekly Resident Cases:
0
Overall Total Resident Cases:
22
New Weekly Staff Cases:
0
Overall Total Staff Cases:
72

Covid-19 Cases for: Week 48 - Apr 18
New Weekly Resident Cases:
0
Overall Total Resident Cases:
22
New Weekly Staff Cases:
0
Overall Total Staff Cases:
72

Covid-19 Cases for: Week 47 - Apr 11
New Weekly Resident Cases:
0
Overall Total Resident Cases:
22
New Weekly Staff Cases:
0
Overall Total Staff Cases:
72

Click to view Santa Ana and Town & Country COVID-19 Weekly Totals

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for Town & Country (previously: Town And Country Manor) began on Nov 13, 1981.


Services Provided by Town & Country include:
Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Podiatry, Physical Therapy, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, X-rays

Ownership Changes: 0
Medicaid ID: 1376532051
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): PALMETTO (CALIFORNIA)
CMS Regional Office: San Francisco
Area: Urban
Dually Certified Beds: 96

General Information Icon Staff Size

Town & Country provides (per day, per resident) an average of:

Registered Nurse
42.6 minutes
LPN / LVN
104.4 minutes
CNA
221.4 minutes

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 2.45 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 1.62 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Town & Country. Read how FTE is defined.

Activities
0.8
Administration
1.14
CNAs
49.9
Dentists
0.01
Dietitians
0.69
Food Service
17.8
Housekeeping
13.17
LPN / LVN
23.05
Medical Director
0.29
Mental Health
0.01
Nurse Admin
3.56
Nursing Director
1.14
Occ. Therapist
3.66
OT Aide
0.59
OT Assistant
5.59
Other Staff
11.53
Pharmacist
0.23
Physical Therapist
2.51
Podiatrist
0.01
PT Aide
0.59
PT Assistant
4.51
Qualified Activities
3.06
RNs
7.5
Social Services
3.3
Speech Pathology
0.79
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 5 stars 5 star overall rating

Health Inspection Rating: 5 stars 5 star health inspection rating

Staff Rating: 4 stars 4 star nurse staffing rating

Quality Measures Rating: 5 stars 5 star quality measures rating

Registered Nurses Rating: 3 stars 3 star rn staff rating

Long Term Stay Rating: 5 stars 5 star rn staff rating

Short Term Stay Rating: 5 stars 5 star rn staff rating


Compare these ratings with one of the highest rated nursing homes in Santa Ana:
South Coast Post Acute


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView California's Top Lists View All Santa Ana Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

Town & Country in SANTA ANA, California has 96 beds compared to the California average of 99.08 and a National average of 106.16.

As of the last update they had a daily average of 53.4 residents compared to the CA average of 77.97 and a National average of 86.4.

This results in a 55.63% daily average occupancy rate compared to the California average of 78.69% and a national average of 81.38%.


Town & Country's star ratings compare as follows:

  1. Overall Rating:
    5 stars compared to the CA average of 3.51 and a National average of 3.32.
  2. Health Inspection Rating:
    5 stars compared to the CA average of 2.76 and a National average of 2.77.
  3. Staffing Rating:
    4 stars compared to the CA average of 2.97 and a National average of 3.14.
  4. Quality Measures Rating:
    5 stars compared to the CA average of 4.39 and a National average of 3.62.
  5. RN Only Rating:
    3 stars compared to the CA average of 2.6 and a National average of 3.15.
  6. Long Term Stay Rating:
    5 stars compared to the CA average of 4.35 and a National average of 3.33.
  7. Short Term Stay Rating:
    5 stars compared to the CA average of 3.58 and a National average of 3.12.

Averaging the available ratings gives an aggregate star rating of 4.57 for Town & Country versus the CA average of 3.45 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Inspection Magnifying Glass Icon Visual / Graphical Comparisons for Town & Country
Number of Residents:
TOWN & COUNTRY 53.4 vs. CA 77.97 vs. National 86.40
Number of Beds:
TOWN & COUNTRY 96 vs. CA 99.08 vs. National 106.16
Aggregate Ratings Comparison:
TOWN & COUNTRY 4.57 vs. CA 3.4514285714286 vs. National 3.20
CMS Overall Rating:
TOWN & COUNTRY 5 vs. CA 3.51 vs. National 3.32
Question Mark Icon Ownership, Operational, and Management for Town & Country
OrganizationRole
Bollins, RodOperational/managerial Control
Chikami, AmieOperational/managerial Control
Lamendola, JosephOperational/managerial Control
Moreland, DavidOperational/managerial Control
Reese, MilesOperational/managerial Control
Walker, KariOperational/managerial Control
Wolff, AaronOperational/managerial Control
Dewolfe, DirkDirector
Yi, RobertDirector
Kolb, GinaOfficer
Preciado, MarissaOfficer
Hospital Icon Hospitals near Town & Country
Western Medical Center Santa Ana
1001 North Tustin Avenue
Santa Ana, CA 92705
(714) 953-3331
Acute Care Hospitals
Coastal Communities Hospital
2701 S Bristol St
Santa Ana, CA 92704
(714) 754-5454
Acute Care Hospitals
Review Icon Compare Town & Country

Compare Santa Ana California Nursing Homes and Facilities

Town & Country South Coast Global Medical Center D-p Snf St Edna Subacute And Rehabilitation Center Advanced Rehab Center Of Tustin The Hills Post Acute Country Villa Plaza Convalescent Center French Park Care Center

There are 34 Cities within 30 miles of 92706 Santa Ana, CA with Skilled Nursing Facilities

Aliso Viejo Anaheim Artesia Bellflower Brea Buena Park Capistrano Beach Costa Mesa Downey Fountain Valley Fullerton Garden Grove Huntington Beach Irvine La Habra La Mirada Laguna Hills Lake Forest Long Beach Los Alamitos Los Angeles Newport Beach Norwalk Orange Paramount San Juan Capistrano San Pedro Santa Ana Seal Beach Stanton Tustin Westminster Whittier Yorba Linda

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