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Havenwood-heritage Heights in Concord, NH

Havenwood-heritage Heights is a medium-sized nursing home facility in Concord, New Hampshire (Merrimack county). The Nursing Home Site profile for Havenwood-heritage Heights includes: Pricing, Visiting / Business Hours, Resident Health and Wellness, Ratings, Activities, Comparisons, Directions, Surveys, and CMS Reviews.

Nursing Home Activities Image 2

They have 70 beds and 63 residents (which would leave 7 beds available). Havenwood-heritage Heights participates in Medicare and Medicaid and are classified as a Non profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.


Havenwood-heritage Heights received an overall rating from CMS of 5 stars compared to the NH average of 3.6 and a National average of 3.31. Ratings from residents, family members, and visitors to our site are available below. We encourage you to leave one of your own if you are familiar with their services. We also recommend giving them a call to address any additional senior and nursing care questions you may have after reviewing their Nursing Home Site profile.

Resident Ratings Pricing Wellness Area Map Staffing Medicare Ratings Comparison


Question Mark Icon Business Hours
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

Havenwood-heritage Heights?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 5/5 (Full Ratings Below)


Additional Pages about Havenwood-heritage Heights:
Inspections Penalties Directions


Inspection Magnifying Glass Icon Havenwood-heritage Heights Profile Overview
Nursing Home:
Havenwood-heritage Heights
Business Name:
United Church Of Christ Retirement Community Inc
CMS ID:
305016
Street Address:
33 CHRISTIAN AVENUE
City:
Concord
State:
New Hampshire
Zip Code:
03301
CMS Rating:
5 star overall rating
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
Non profit - Corporation
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
No
Continuing Care:
Yes

Profile Links for Havenwood-heritage Heights:
Inspections Penalties Directions Medicare Ratings Staffing Comparison Senior Care Glossary

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 33 Christian Avenue in Concord New Hampshire 03301.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (603) 224-5363.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Review Icon Prices and Length of Stay

The average length of stay at Havenwood-heritage Heights is approximately 19.3 days. (this may include both short and long-term care (LTC) visits).

According to our latest records from CMS, the average daily amount billed by Havenwood-heritage Heights to Medicare is $545.52 per day (compared to a New Hampshire average of $634.15) and Medicare reimbursed them an average of $354.88 per day (after any deductible and coinsurance).

It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Havenwood-heritage Heights directly for exact pricing and what options are available for you or your loved one's personal care needs.

Inspection Magnifying Glass Icon Health and Demographics

The average age at Havenwood-heritage Heights is approximately 87 years old.


The last time this data was collected they cared for at least 27 men and 71 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at Havenwood-heritage Heights with the following conditions:

Atrial Fibrillation
35.714%
Alzheimer's
34.694%
Asthma
21.429%
Cancer
16.327%
CHF
46.939%
COPD
27.551%
Depression
39.796%
Diabetes
32.653%
Hyperlipidemia
68.367%
IHD
54.082%
Osteoporosis
26.531%
RA or OA
68.367%
Schizophrenia
5.102%
Stroke
19.388%

Resources Senior Care Dictionary Inspections Penalties Directions

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for Havenwood-heritage Heights began on Jul 08, 1969.

Special care beds for patients with Alzheimer's are available.


Services Provided by Havenwood-heritage Heights include:
Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Recreation Specialist, X-rays

Ownership Changes: 0
Medicaid ID: 3078147
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): NATIONAL HERITAGE (NEW HAMPSHIRE)
CMS Regional Office: Boston
Area: Rural
Dually Certified Beds: 70
Alzheimer's Beds: 22

General Information Icon Staff Size

Havenwood-heritage Heights provides (per day, per resident) an average of:

Registered Nurse
51.6 minutes
LPN / LVN
59.4 minutes
CNA
217.8 minutes

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.85 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 10.32 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Havenwood-heritage Heights. Read how FTE is defined.

Administration
1.87
CNAs
40.84
Dietitians
0.51
Food Service
10.34
Housekeeping
4.36
LPN / LVN
11.5
Medical Director
0.06
Medication Tech
3.7
Nurse Admin
1.81
Nursing Director
0.64
Occ. Therapist
0.88
Other Staff
4.8
Physical Therapist
1
Physician Ext.
0.64
PT Assistant
0.94
RNs
4.77
Social Services
0.1
Social Worker
1.77
Speech Pathology
0.21
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 5 stars 5 star overall rating

Health Inspection Rating: 3 stars 3 star health inspection rating

Staff Rating: 5 stars 5 star nurse staffing rating

Quality Measures Rating: 5 stars 5 star quality measures rating

Registered Nurses Rating: 5 stars 5 star rn staff rating


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView New Hampshire's Top Lists View All Concord Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

Havenwood-heritage Heights in CONCORD, New Hampshire has 70 beds compared to the New Hampshire average of 100.21 and a National average of 106.16.

As of the last update they had 63 residents compared to the NH average of 87.58 and a National average of 86.4.

This results in a 90% occupancy rate compared to the New Hampshire average of 87.4% and a national average of 81.38%.


Havenwood-heritage Heights's star ratings compare as follows:

  1. Overall Rating:
    5 stars compared to the NH average of 3.6 and a National average of 3.31.
  2. Health Inspection Rating:
    3 stars compared to the NH average of 2.83 and a National average of 2.78.
  3. Staffing Rating:
    5 stars compared to the NH average of 3.68 and a National average of 2.89.
  4. Quality Measures Rating:
    5 stars compared to the NH average of 3.87 and a National average of 3.95.
  5. RN Only Rating:
    5 stars compared to the NH average of 3.94 and a National average of 3.05.

Averaging the available ratings gives an aggregate star rating of 4.6 for Havenwood-heritage Heights versus the NH average of 3.58 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Inspection Magnifying Glass Icon Visual / Graphical Comparisons for Havenwood-heritage Heights
Number of Residents:
HAVENWOOD-HERITAGE HEIGHTS 63 vs. NH 87.58 vs. National 88.66
Number of Beds:
HAVENWOOD-HERITAGE HEIGHTS 70 vs. NH 100.21 vs. National 106.41
Aggregate Ratings Comparison:
HAVENWOOD-HERITAGE HEIGHTS 4.6 vs. NH 3.584 vs. National 2.99
CMS Overall Rating:
HAVENWOOD-HERITAGE HEIGHTS 5 vs. NH 3.6 vs. National 3.04
Hospital Icon Hospitals near Havenwood-heritage Heights
Concord Hospital
250 Pleasant St
Concord, NH 03301
(603) 225-2711
Acute Care Hospitals
Review Icon Compare Havenwood-heritage Heights

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