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🔎 Prestige Care And Rehabilitation - Menlo Park

Inspection Results


Inspection Overview

Prestige Care And Rehabilitation - Menlo Park has been cited for a total of 59 deficiencies since we began saving each survey.

In Oregon, the average facility has **43.28 deficiencies** in our database. This profile shows the longer-term view.

Tip: Surveys happen throughout the year. Always check the official Medicare Care Compare site for the most recent data.



Understanding Deficiency Severity (A-L Scale)

The farther along in the alphabet (A through L) the Scope value is, the more severe the deficiency. **A through F means no actual harm has happened.**

Severity (Harm)Scope (Widespread?)Code Range
No Actual HarmIsolated to PatternA - C
No Actual HarmWidespreadD - F
**Actual Harm**IsolatedG
**Actual Harm**PatternH
**Actual Harm**WidespreadI
**Immediate Jeopardy**IsolatedJ
**Immediate Jeopardy**PatternK
**Immediate Jeopardy**WidespreadL


Detailed Deficiency List (Most Recent First)

Scope/Severity: D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies
From Complaint: Y

Scope/Severity: D

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Resident Rights Deficiencies
From Complaint: N

Scope/Severity: E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Resident Rights Deficiencies
From Complaint: N

Scope/Severity: D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies
From Complaint: N

Scope/Severity: D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: D

Assist a resident in gaining access to vision and hearing services.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: D

Provide care or services that was trauma informed and/or culturally competent.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: F

Observe each nurse aide's job performance and give regular training.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Nursing and Physician Services Deficiencies
From Complaint: N

Scope/Severity: E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Pharmacy Service Deficiencies
From Complaint: N

Scope/Severity: E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Nutrition and Dietary Deficiencies
From Complaint: N

Scope/Severity: F

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Survey Date: 2024-11-08
Correction Date: 2024-12-13
Category: Nursing and Physician Services Deficiencies
From Complaint: N

Scope/Severity: D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey Date: 2024-10-08
Correction Date: 2024-10-29
Category: Quality of Life and Care Deficiencies
From Complaint: Y

Scope/Severity: D

Protect each resident from the wrongful use of the resident's belongings or money.

Survey Date: 2024-06-06
Correction Date: 2024-06-28
Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies
From Complaint: Y

Scope/Severity: E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey Date: 2023-07-31
Correction Date: 2023-09-13
Category: Resident Rights Deficiencies
From Complaint: Y

Scope/Severity: D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey Date: 2023-07-31
Correction Date: 2023-09-13
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: Y

Scope/Severity: D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2023-07-31
Correction Date: 2023-09-13
Category: Quality of Life and Care Deficiencies
From Complaint: Y

Scope/Severity: D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey Date: 2023-07-31
Correction Date: 2023-09-13
Category: Quality of Life and Care Deficiencies
From Complaint: Y

Scope/Severity: D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey Date: 2023-07-31
Correction Date: 2023-09-13
Category: Quality of Life and Care Deficiencies
From Complaint: Y

Scope/Severity: D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey Date: 2023-07-31
Correction Date: 2023-09-13
Category: Pharmacy Service Deficiencies
From Complaint: Y

Scope/Severity: F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey Date: 2023-07-31
Correction Date: 2023-09-13
Category: Nutrition and Dietary Deficiencies
From Complaint: Y

Scope/Severity: D

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Survey Date: 2023-06-02
Correction Date: 2023-06-27
Category: Quality of Life and Care Deficiencies
From Complaint: Y

Scope/Severity: D

Provide and implement an infection prevention and control program.

Survey Date: 2023-06-02
Correction Date: 2023-06-27
Category: Infection Control Deficiencies
From Complaint: Y

Scope/Severity: D

Plan the resident's discharge to meet the resident's goals and needs.

Survey Date: 2023-01-04
Correction Date: 2023-01-31
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: Y

Scope/Severity: D

Plan the resident's discharge to meet the resident's goals and needs.

Survey Date: 2022-09-16
Correction Date: 2022-10-14
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: Y

Scope/Severity: G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey Date: 2022-02-22
Correction Date: 2022-03-16
Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies
From Complaint: Y

Scope/Severity: D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2022-02-22
Correction Date: 2022-04-01
Category: Quality of Life and Care Deficiencies
From Complaint: Y

Scope/Severity: E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey Date: 2022-02-22
Correction Date: 2022-04-01
Category: Quality of Life and Care Deficiencies
From Complaint: Y

Scope/Severity: D

Provide safe, appropriate pain management for a resident who requires such services.

Survey Date: 2022-02-22
Correction Date: 2022-04-01
Category: Quality of Life and Care Deficiencies
From Complaint: Y

Scope/Severity: D

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Survey Date: 2022-02-22
Correction Date: 2022-04-01
Category: Administration Deficiencies
From Complaint: Y

Scope/Severity: D

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Survey Date: 2022-02-22
Correction Date: 2022-04-01
Category: Administration Deficiencies
From Complaint: Y

Scope/Severity: D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey Date: 2022-02-22
Correction Date: 2022-04-01
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: Y

Scope/Severity: F

Provide and implement an infection prevention and control program.

Survey Date: 2020-10-05
Correction Date: 2020-10-30
Category: Infection Control Deficiencies
From Complaint: N

Scope/Severity: L

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey Date: 2020-09-18
Correction Date: 2020-10-02
Category: Quality of Life and Care Deficiencies
From Complaint: Y

Scope/Severity: C

The resident has the right to receive notices in a format and a language he or she understands.

Survey Date: 2019-07-01
Correction Date: 2019-07-31
Category: Resident Rights Deficiencies
From Complaint: N

Scope/Severity: E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey Date: 2019-07-01
Correction Date: 2019-07-31
Category: Resident Rights Deficiencies
From Complaint: N

Scope/Severity: D

Ensure each resident receives an accurate assessment.

Survey Date: 2019-07-01
Correction Date: 2019-08-31
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: N

Scope/Severity: D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey Date: 2019-07-01
Correction Date: 2019-07-31
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: N

Scope/Severity: D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2019-07-01
Correction Date: 2019-07-31
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: D

Provide safe and appropriate respiratory care for a resident when needed.

Survey Date: 2019-07-01
Correction Date: 2019-07-31
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: E

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Survey Date: 2019-07-01
Correction Date: 2019-07-31
Category: Nursing and Physician Services Deficiencies
From Complaint: N

Scope/Severity: F

Provide and implement an infection prevention and control program.

Survey Date: 2019-07-01
Correction Date: 2019-07-31
Category: Infection Control Deficiencies
From Complaint: N

Scope/Severity: D

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Survey Date: 2017-10-09
Correction Date: 2017-11-10
Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies
From Complaint: N

Scope/Severity: D

Ensure each resident receives an accurate assessment by a qualified health professional.

Survey Date: 2017-10-09
Correction Date: 2017-11-10
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: N

Scope/Severity: D

Allow residents the right to participate in the planning or revision of care and treatment.

Survey Date: 2017-10-09
Correction Date: 2017-11-10
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: N

Scope/Severity: D

Provide necessary care and services to maintain or improve the highest well being of each resident .

Survey Date: 2017-10-09
Correction Date: 2017-11-10
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: D

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Survey Date: 2017-10-09
Correction Date: 2017-11-10
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: D

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Survey Date: 2017-10-09
Correction Date: 2017-11-10
Category: Pharmacy Service Deficiencies
From Complaint: N

Scope/Severity: D

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

Survey Date: 2017-10-09
Correction Date: 2017-11-10
Category: Pharmacy Service Deficiencies
From Complaint: N

Scope/Severity: D

Develop policies and procedures for influenza and pneumococcal immunizations.

Survey Date: 2017-10-09
Correction Date: 2017-11-10
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: D

Provide or obtain dental services for each resident.

Survey Date: 2017-10-09
Correction Date: 2017-11-10
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: D

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey Date: 2016-08-12
Correction Date: 2016-09-16
Category: Resident Rights Deficiencies
From Complaint: N

Scope/Severity: D

Conduct initial and periodic assessments of each resident's functional capacity.

Survey Date: 2016-08-12
Correction Date: 2016-09-16
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: N

Scope/Severity: D

Ensure each resident receives an accurate assessment by a qualified health professional.

Survey Date: 2016-08-12
Correction Date: 2016-09-16
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: N

Scope/Severity: D

Allow residents the right to participate in the planning or revision of care and treatment.

Survey Date: 2016-08-12
Correction Date: 2016-09-16
Category: Resident Assessment and Care Planning Deficiencies
From Complaint: N

Scope/Severity: D

Provide necessary care and services to maintain or improve the highest well being of each resident .

Survey Date: 2016-08-12
Correction Date: 2016-09-16
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: D

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Survey Date: 2016-08-12
Correction Date: 2016-09-16
Category: Pharmacy Service Deficiencies
From Complaint: N

Scope/Severity: D

Provide or obtain dental services for each resident.

Survey Date: 2016-08-12
Correction Date: 2016-09-16
Category: Quality of Life and Care Deficiencies
From Complaint: N

Scope/Severity: C

Have a program that investigates, controls and keeps infection from spreading.

Survey Date: 2016-08-12
Correction Date: 2016-09-16
Category: Environmental Deficiencies
From Complaint: N

Scope/Severity: D

Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.

Survey Date: 2016-08-12
Correction Date: 2016-09-16
Category: Administration Deficiencies
From Complaint: N


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All deficiency data is sourced directly from the **Centers for Medicare & Medicaid Services (CMS)**.
Data Aggregation and Review provided by **The Nursing Home Site.**