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Heartland Continuing Care Center

Inspection Results


Nursing Homes New Mexico Portales Heartland Continuing Care Center

Heartland Continuing Care Center has been cited for a total of 33 deficiencies in our most recent deficiency data, which typically covers 3 health and fire safety surveys.

Tip: Surveys happen throughout the year and you may want to check with the location or here to see if more recent data is available for Heartland Continuing Care Center.

There are 73 nursing homes in New Mexico with a total of 3,874 deficiencies resulting in an average of 53.07 deficiencies per nursing home.



The following table describes how deficiencies are scored. An easy way to remember the severity of a deficiency's scope is that the further along in the alphabet (A through L) the scope value is, the more severe the deficiency is.
Additionally, A through F means no actual harm has happened.

Table describing the severity and scope of deficiencies


Deficiency Cited, Scope, and Date of Correction
Provide housekeeping and maintenance services.
Scope:
D
Corrected:
08-15-2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Scope:
D
Corrected:
08-15-2017

Have a program that investigates, controls and keeps infection from spreading.
Scope:
D
Corrected:
08-15-2017

Upon the death of a resident, convey the resident?s personal funds and an accounting of those funds to the appropriate party.
Scope:
E
Corrected:
07-10-2015

Provide housekeeping and maintenance services.
Scope:
E
Corrected:
09-16-2015

Provide necessary care and services to maintain or improve the highest well being of each resident .
Scope:
D
Corrected:
07-10-2015

Offer other nutritional food to each resident who will not eat the food served.
Scope:
E
Corrected:
07-10-2015

Store, cook, and serve food in a safe and clean way.
Scope:
F
Corrected:
07-10-2015

Keep all essential equipment working safely.
Scope:
E
Corrected:
07-10-2015

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Scope:
F
Corrected:
08-14-2017

Install corridor and hallway doors that block smoke.
Scope:
E
Corrected:
08-15-2017

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Scope:
E
Corrected:
08-11-2017

Have generator or other power source capable of supplying service within 10 seconds.
Scope:
F
Corrected:
08-08-2017

Exits that are accessible at all times.
Scope:
F
Corrected:
09-08-2016

An approved automatic sprinkler system connected to the fire alarm system.
Scope:
F
Corrected:
07-25-2016

Portable fire extinguishers.
Scope:
F
Corrected:
07-22-2016

Properly installed electrical wiring and equipment.
Scope:
D
Corrected:
07-29-2016

Proper backup exit lighting.
Scope:
E
Corrected:
06-29-2015

A fire alarm system that can be heard throughout the facility.
Scope:
E
Corrected:
06-11-2015

An approved installation, maintenance and testing program for fire alarm systems.
Scope:
F
Corrected:
06-22-2015

An approved automatic sprinkler system connected to the fire alarm system.
Scope:
F
Corrected:
07-07-2015

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Scope:
F
Corrected:
08-14-2017

Install corridor and hallway doors that block smoke.
Scope:
E
Corrected:
08-15-2017

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Scope:
E
Corrected:
08-11-2017

Have generator or other power source capable of supplying service within 10 seconds.
Scope:
F
Corrected:
08-08-2017

Exits that are accessible at all times.
Scope:
F
Corrected:
09-08-2016

An approved automatic sprinkler system connected to the fire alarm system.
Scope:
F
Corrected:
07-25-2016

Portable fire extinguishers.
Scope:
F
Corrected:
07-22-2016

Properly installed electrical wiring and equipment.
Scope:
D
Corrected:
07-29-2016

Proper backup exit lighting.
Scope:
E
Corrected:
06-29-2015

A fire alarm system that can be heard throughout the facility.
Scope:
E
Corrected:
06-11-2015

An approved installation, maintenance and testing program for fire alarm systems.
Scope:
F
Corrected:
06-22-2015

An approved automatic sprinkler system connected to the fire alarm system.
Scope:
F
Corrected:
07-07-2015



Learn more about Heartland Continuing Care Center at the following resources

Inspection Results Penalty Enforcements Maps and Directions
Staff Size Medicare Ratings Ratings Comparison
or return to the main profile page for
Heartland Continuing Care Center


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