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Heather Hills Care Center

Inspection Results

Inspection Summary
Heather Hills Care Center has been cited for 74 deficiencies in our most recent deficiency data (Tip: Surveys happen throughout the year and you may want to check with the location to see if there is more recent data available). There are 432 nursing homes in Michigan with a total of 17495 deficiencies resulting in an average of 40.50 deficiencies per nursing home.

Date of Survey Date of Correction Deficiency
2014-09-26 2014-10-17 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
2014-09-26 2014-10-22 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
2014-09-26 2014-10-17 Keep accurate, complete and organized clinical records on each resident that meet professional standards.
2014-08-07 2014-08-26 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
2014-08-07 2014-08-26 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
2014-05-15 2014-06-06 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
2014-05-15 2014-06-06 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
2014-05-15 2014-06-06 Store, cook, and serve food in a safe and clean way.
2014-02-11 2014-02-14 Protect each resident from all abuse, physical punishment, and involuntary separation from others.
2014-02-11 2014-02-14 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
2014-02-11 2014-02-14 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
2014-01-29 2014-03-04 Ensure services provided by the nursing facility meet professional standards of quality.
2014-01-29 2014-03-04 Provide necessary care and services to maintain or improve the highest well being of each resident .
2014-01-29 2014-04-08 Ensure that residents are safe from serious medication errors.
2013-09-27 2013-10-23 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
2013-09-27 2013-11-08 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2013-09-27 2013-10-29 Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
2013-09-27 2013-10-23 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
2013-09-27 2013-10-23 Have enough nurses to care for every resident in a way that maximizes the resident's well being.
2013-09-27 2013-11-07 Keep accurate, complete and organized clinical records on each resident that meet professional standards.
2013-06-17 2013-09-18 Ensure services provided by the nursing facility meet professional standards of quality.
2013-06-17 2013-09-18 Provide necessary care and services to maintain or improve the highest well being of each resident .
2013-03-22 2013-05-17 Protect each resident from mistreatment, neglect and misappropriation of personal property.
2013-03-22 2013-05-17 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
2013-03-22 2013-05-17 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
2013-03-22 2013-05-01 Provide necessary care and services to maintain or improve the highest well being of each resident .
2013-03-22 2013-05-17 Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
2013-03-22 2013-05-01 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
2013-03-22 2013-05-17 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
2013-03-22 2013-05-17 Have enough nurses to care for every resident in a way that maximizes the resident's well being.
2013-06-28 2013-09-16 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
2013-06-28 2013-09-16 Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
2013-06-28 2013-09-16 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
2013-06-28 2013-09-16 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
2013-06-28 2013-09-16 Have a program that investigates, controls and keeps infection from spreading.
2013-06-28 2013-09-16 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
2012-07-20 2012-08-27 Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
2012-07-20 2012-08-27 Conduct initial and periodic assessments of each resident's functional capacity.
2012-07-20 2012-08-27 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2012-07-20 2012-08-27 Provide necessary care and services to maintain or improve the highest well being of each resident .
2012-07-20 2012-08-27 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
2012-07-20 2012-08-27 1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
2012-07-20 2012-08-27 Have a program that investigates, controls and keeps infection from spreading.
2012-07-20 2012-08-27 Keep all essential equipment working safely.
2012-07-20 2012-08-27 Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
2014-05-14 2014-05-15 Fire resistant interior walls.
2014-05-14 2014-05-15 Walls that prevent smoke from passing through and would resist fire for at least one hour.
2014-05-14 2014-05-16 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system.
2014-05-14 2014-05-16 Exits that are accessible at all times.
2014-05-14 2014-06-23 Proper backup exit lighting.
2014-05-14 2014-05-16 Emergency lighting that can last at least 1 1/2 hours.
2014-05-14 2014-06-14 A written emergency evacuation plan.
2014-05-14 2014-05-14 An approved installation, maintenance and testing program for fire alarm systems.
2014-05-14 2014-06-17 Automatic sprinkler systems that have been maintained in working order.
2014-05-14 2014-06-11 Posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
2014-05-14 2014-06-11 Exits that are free from obstructions and can be used at all times.
2014-05-14 2014-05-15 Weekly inspections and monthly testing of generators.
2014-05-14 2014-06-23 Properly installed electrical wiring and equipment.
2013-06-27 2013-07-19 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system.
2013-06-27 2013-07-19 Emergency lighting that can last at least 1 1/2 hours.
2013-06-27 2013-07-19 A written emergency evacuation plan.
2013-06-27 2013-07-19 Automatic sprinkler systems that have been maintained in working order.
2013-06-27 2013-07-19 Portable fire extinguishers.
2013-06-27 2013-07-19 Posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
2013-06-27 2013-07-19 Heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
2013-06-27 2013-07-19 Restrictions on the use of highly flammable decorations.
2013-06-27 2013-07-19 Weekly inspections and monthly testing of generators.
2013-06-27 2013-07-19 Back-up procedures in place for a faulty automatic sprinkler system.
2013-06-27 2013-07-19 An approved back-up procedure for a faulty fire alarm system.
2012-07-18 2012-08-17 Emergency lighting that can last at least 1 1/2 hours.
2012-07-18 2012-08-17 A fire alarm system that can be heard throughout the facility.
2012-07-18 2012-08-17 Automatic sprinkler systems that have been maintained in working order.
2012-07-18 2012-08-17 Properly protected cooking facilities.
2012-07-18 2012-08-17 Exits that are free from obstructions and can be used at all times.

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