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White Oak Manor - Charlotte in Charlotte, NC

White Oak Manor - Charlotte is a larger-sized nursing home facility in Charlotte, North Carolina (Mecklenburg county). The Nursing Home Site profile for White Oak Manor - Charlotte includes: Resident Health and Wellness, Ratings, Activities, Comparisons, Directions, Surveys, and CMS Reviews.

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They have 180 beds and a daily average of 124. residents (which would leave,on average, 56 beds available). White Oak Manor - Charlotte participates in Medicare and Medicaid and are classified as a For profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.


White Oak Manor - Charlotte received an overall rating from CMS of 4 stars compared to the NC average of 3.04 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We encourage you to leave one of your own if you are familiar with their services. We also recommend giving them a call to address any additional senior and nursing care questions you may have after reviewing their Nursing Home Site profile.

They have had 0 fine(s).
Totalling: 0.00.


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How would you rate your overall experience with:

White Oak Manor - Charlotte?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 4/5 (Full Ratings Below)



Additional Pages about White Oak Manor - Charlotte:
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Inspection Magnifying Glass Icon White Oak Manor - Charlotte Profile Overview
Nursing Home:
White Oak Manor - Charlotte
Business Name:
White Oak Manor Charlotte Inc
CMS ID:
345238
Street Address:
4009 CRAIG AVENUE
City:
Charlotte
State:
North Carolina
Zip Code:
28211
CMS Rating:
4 star overall rating
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
For profit - Corporation
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
Continuing Care:
No

Profile Links for White Oak Manor - Charlotte:
Inspections Penalties Directions Medicare Ratings Staffing Comparison Senior Care Glossary

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 4009 Craig Avenue in Charlotte North Carolina 28211.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (704) 365-2620.




Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Click for Directions including Mobile Inspection Magnifying Glass Icon Health and Demographics

The average age at White Oak Manor - Charlotte is approximately 81 years old.


The last time this data was collected they cared for at least 23 men and 41 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at White Oak Manor - Charlotte with the following conditions:

Atrial Fibrillation
14.063%
Alzheimer's
75%
Asthma
15.625%
Cancer
17.188%
CHF
51.563%
COPD
29.688%
Depression
64.063%
Diabetes
53.125%
Hyperlipidemia
53.125%
IHD
40.625%
Osteoporosis
17.188%
RA or OA
46.875%
Schizophrenia
25%
Stroke
29.688%

Resources SNF, CCRS, and ALFs Estate Planning Senior Care Dictionary Inspections Penalties Directions

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for White Oak Manor - Charlotte began on Nov 15, 1983.


Services Provided by White Oak Manor - Charlotte include:
Blood Admin, Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, X-rays

Ownership Changes: 1
Last Ownership Change: 10-01-2002
Medicaid ID: 3415238
Financial Year End: 09-30
Medicare Administrative Contractor (MAC): BLUE CROSS (SOUTH CAROLINA)
CMS Regional Office: Atlanta
Area: Urban
Dually Certified Beds: 180
Multi-Facility Name: WHITE OAK MANAGEMENT INC

General Information Icon Staff Size

White Oak Manor - Charlotte provides (per day, per resident) an average of:

Registered Nurse
19.8 minutes
LPN / LVN
55.8 minutes
CNA
93 minutes

Weekend Staffing

Total RN Weekend Hours:
0.1031 hours
Total Weekend Nursing:
2.49568 hours

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.26 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 2.1 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at White Oak Manor - Charlotte. Read how FTE is defined.

Activities
2.97
Administration
14.9
CNAs
78.18
Dietitians
1.14
Food Service
18.58
Housekeeping
15.16
LPN / LVN
28.91
Nurse Admin
1.53
Nursing Director
0.81
Occ. Therapist
1.14
OT Assistant
3.43
Other Staff
5.46
Physical Therapist
1.14
PT Assistant
3.43
Qualified Activities
1.14
RNs
15.36
Social Services
2.2
Social Worker
1.14
Speech Pathology
1.14
General Information Icon COVID-19 Vaccine Information
Residents who completed primary Covid-19 vaccine
97.3%
Staff who completed primary Covid-19 vaccine
94.8%
Residents up-to-date on Covid-19 Boosters
91.1%
Staff up-to-date on Covid-19 boosters
65.9%
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 4 stars 4 star overall rating

Health Inspection Rating: 4 stars 4 star health inspection rating

Staff Rating: 1 stars 1 star nurse staffing rating

Quality Measures Rating: 5 stars 5 star quality measures rating

Long Term Stay Rating: 5 stars 5 star rn staff rating

Short Term Stay Rating: stars  star rn staff rating


Compare these ratings with one of the highest rated nursing homes in Charlotte:
Sharon Towers


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView North Carolina's Top Lists View All Charlotte Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

White Oak Manor - Charlotte in CHARLOTTE, North Carolina has 180 beds compared to the North Carolina average of 103.91 and a National average of 106.16.

As of the last update they had a daily average of 124. residents compared to the NC average of 77.81 and a National average of 86.4.

This results in a 68.89% daily average occupancy rate compared to the North Carolina average of 74.88% and a national average of 81.38%.


White Oak Manor - Charlotte's star ratings compare as follows:

  1. Overall Rating:
    4 stars compared to the NC average of 3.04 and a National average of 3.32.
  2. Health Inspection Rating:
    4 stars compared to the NC average of 2.85 and a National average of 2.77.
  3. Staffing Rating:
    1 stars compared to the NC average of 2.52 and a National average of 3.14.
  4. Quality Measures Rating:
    5 stars compared to the NC average of 3.39 and a National average of 3.62.
  5. Long Term Stay Rating:
    5 stars compared to the NC average of 3.07 and a National average of 3.33.
  6. Short Term Stay Rating:
    5 stars compared to the NC average of 3.47 and a National average of 3.12.

Averaging the available ratings gives an aggregate star rating of 3.17 for White Oak Manor - Charlotte versus the NC average of 2.62 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Contact Info Icon CMS Quality Reporting This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.

Rate of functional assessment and goal setting in treatment plans.

Value: 100.0%


Unadjusted rate of potentially preventable readmissions.

Value: 7.69


Risk-standardized rate of preventable readmissions.

Value: 10.32


Medicare Spending Per Beneficiary (MSPB) score for SNF residents.

Value: 1.05


Rate of medication review and follow-up for residents.

Value: 100.0%


Rate of SNF residents experiencing falls with major injury.

Value: 0.0%


Observed change in self-care score.

Value: 4.3


Observed change in mobility score.

Value: 9.1


Rate of residents at or above expected self-care ability at discharge.

Value: 39.1%


Rate of residents at or above expected mobility level at discharge.

Value: 26.1%


Rate of new or worsened pressure ulcers/injuries.

Value: 3.3%


Rate of COVID-19 vaccination among SNF healthcare personnel.

Value: 97.8%


Rate of flu vaccination among healthcare personnel.

Value: 64.5%


Contact Info Icon Resident details and Quality of Care

Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission

Resident Type: Short Stay

Observed Value: 18.18 (This is the actual score observed for the measure.)

Expected Value: 22.68 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit

Resident Type: Short Stay

Observed Value: 13.64 (This is the actual score observed for the measure.)

Expected Value: 10.18 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of hospitalizations per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 0.88 (This is the actual score observed for the measure.)

Expected Value: 1.35 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 0.47 (This is the actual score observed for the measure.)

Expected Value: 2.05 (This score is what we would typically expect given the standard conditions and models.)


Inspection Magnifying Glass Icon Visual / Graphical Comparisons for White Oak Manor - Charlotte
Number of Residents:
WHITE OAK MANOR - CHARLOTTE 124. vs. NC 77.81 vs. National 86.40
Number of Beds:
WHITE OAK MANOR - CHARLOTTE 180 vs. NC 103.91 vs. National 106.16
Aggregate Ratings Comparison:
WHITE OAK MANOR - CHARLOTTE 3.17 vs. NC 2.62 vs. National 3.20
CMS Overall Rating:
WHITE OAK MANOR - CHARLOTTE 4 vs. NC 3.04 vs. National 3.32
Question Mark Icon Ownership, Operational, and Management for White Oak Manor - Charlotte
OrganizationRole
White Oak Manor Inc5% Or Greater Direct Ownership Interest
Cecil, Beth5% Or Greater Indirect Ownership Interest
Cecil, Bettye5% Or Greater Indirect Ownership Interest
Cecil, Dorothy5% Or Greater Indirect Ownership Interest
Cecil, Douglas5% Or Greater Indirect Ownership Interest
Cecil, Oliver5% Or Greater Indirect Ownership Interest
Feeser, Jeni5% Or Greater Indirect Ownership Interest
White Oak Management, Inc.Operational/managerial Control
Barber, JohnDirector
Haney, DavidOfficer
Pack, AmandaManaging Employee
Hospital Icon Hospitals near White Oak Manor - Charlotte
Presbyterian Hospital
200 Hawthorne Lane Box 33549
Charlotte, NC 28233
(704) 384-4000
Acute Care Hospitals
Carolinas Med Center-mercy
2001 Vail Ave
Charlotte, NC 28207
(704) 379-5000
Acute Care Hospitals
Carolinas Medical Center/behav Health
1000 Blythe Blvd
Charlotte, NC 28203
(704) 355-2000
Acute Care Hospitals
Presbyterian-orthopaedic Hospital
1901 Randolph Rd
Charlotte, NC 28207
(704) 316-2000
Acute Care Hospitals
Review Icon Compare White Oak Manor - Charlotte

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There are 17 Cities within 30 miles of 28211 Charlotte, NC with Skilled Nursing Facilities

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