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The Reservoir in West Hartford, CT

The Reservoir is a medium-sized nursing home facility in West Hartford, Connecticut (Hartford county). The Nursing Home Site profile for The Reservoir includes: Pricing, Visiting / Business Hours, Ratings, Activities, Comparisons, Directions, Surveys, and CMS Reviews.

Nursing Home Activities Image 2

They have 75 beds and 59 residents (which would leave 16 beds available). The Reservoir participates in Medicare and Medicaid and are classified as a For profit - Corporation ownership. They offer both family and residential councils. They are not located inside a hospital. They do not belong to a continuing care community.


The Reservoir received an overall rating from CMS of 2 stars compared to the CT average of 3.68 and a National average of 3.31. Ratings from residents, family members, and visitors to our site are available below. We encourage you to leave one of your own if you are familiar with their services. We also recommend giving them a call to address any additional senior and nursing care questions you may have after reviewing their Nursing Home Site profile.

Resident Ratings Pricing Area Map Staffing Medicare Ratings Comparison


Question Mark Icon Business Hours
Monday
24 Hours
Tuesday
24 Hours
Wednesday
24 Hours
Thursday
24 Hours
Friday
24 Hours
Saturday
24 Hours
Sunday
24 Hours
Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

The Reservoir?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 2/5 (Full Ratings Below)


Additional Pages about The Reservoir:
Inspections Penalties Directions


Inspection Magnifying Glass Icon The Reservoir Profile Overview
Nursing Home:
The Reservoir
Business Name:
Harborside Connecticut Limited Partnership
CMS ID:
075407
Street Address:
1 EMILY WAY
City:
West Hartford
State:
Connecticut
Zip Code:
06107
CMS Rating:
2 star overall rating
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
For profit - Corporation
In a Hospital:
No
Councils:
Both Family And Residential Councils
Special Focus:
No
Continuing Care:
No

Profile Links for The Reservoir:
Inspections Penalties Directions Medicare Ratings Staffing Comparison Senior Care Glossary

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 1 Emily Way in West Hartford Connecticut 06107.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (860) 561-7022.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Review Icon Prices and Length of Stay

According to our latest records from CMS, the average daily amount billed by The Reservoir to Medicare is $834.59 per day (compared to a Connecticut average of $729.37) and Medicare reimbursed them an average of $363.99 per day (after any deductible and coinsurance).

It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact The Reservoir directly for exact pricing and what options are available for you or your loved one's personal care needs.

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for The Reservoir began on Nov 03, 1995.


Ownership Changes: 4
Medicaid ID: 000021668
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): NATIONAL GOVT SERVICES (CONNECTICUT)
CMS Regional Office: Boston
Area: Urban
Dually Certified Beds: 75
Multi-Facility Name: Genesis Healthcare

General Information Icon Staff Size

The Reservoir provides (per day, per resident) an average of:

Registered Nurse
54.6 minutes
LPN / LVN
58.2 minutes
CNA
142.8 minutes

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.88 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 10.86 minutes per day per resident (the national average is 6 minutes).

Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 2 stars 2 star overall rating

Health Inspection Rating: 1 stars 1 star health inspection rating

Staff Rating: 5 stars 5 star nurse staffing rating

Quality Measures Rating: 4 stars 4 star quality measures rating

Registered Nurses Rating: 5 stars 5 star rn staff rating


Compare these ratings with one of the highest rated nursing homes in West Hartford:
Hughes Health And Rehabilitation


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView Connecticut's Top Lists View All West Hartford Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

The Reservoir in WEST HARTFORD, Connecticut has 75 beds compared to the Connecticut average of 119.70 and a National average of 106.16.

As of the last update they had 59 residents compared to the CT average of 92.35 and a National average of 86.4.

This results in a 78.67% occupancy rate compared to the Connecticut average of 77.15% and a national average of 81.38%.


The Reservoir's star ratings compare as follows:

  1. Overall Rating:
    2 stars compared to the CT average of 3.68 and a National average of 3.31.
  2. Health Inspection Rating:
    1 stars compared to the CT average of 2.83 and a National average of 2.78.
  3. Staffing Rating:
    5 stars compared to the CT average of 3.29 and a National average of 2.89.
  4. Quality Measures Rating:
    4 stars compared to the CT average of 4.52 and a National average of 3.95.
  5. RN Only Rating:
    5 stars compared to the CT average of 3.54 and a National average of 3.05.

Averaging the available ratings gives an aggregate star rating of 3.4 for The Reservoir versus the CT average of 3.57 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Inspection Magnifying Glass Icon Visual / Graphical Comparisons for The Reservoir
Number of Residents:
THE RESERVOIR 59 vs. CT 92.35 vs. National 88.66
Number of Beds:
THE RESERVOIR 75 vs. CT 119.70 vs. National 106.41
Aggregate Ratings Comparison:
THE RESERVOIR 3.4 vs. CT 3.572 vs. National 2.99
CMS Overall Rating:
THE RESERVOIR 2 vs. CT 3.68 vs. National 3.04
Question Mark Icon Ownership, Operational, and Management for The Reservoir
OrganizationRole
Harborside Connecticut Limited Partnership5% Or Greater Direct Ownership Interest
1995 Donna Reis Family Trust5% Or Greater Indirect Ownership Interest
Fc-gen Operations Investment Llc5% Or Greater Indirect Ownership Interest
Gazelle Gen Llc5% Or Greater Indirect Ownership Interest
Gen Management Llc5% Or Greater Indirect Ownership Interest
Gen Operations I, Llc5% Or Greater Indirect Ownership Interest
Gen Operations Ii Llc5% Or Greater Indirect Ownership Interest
Genesis Healthcare Inc5% Or Greater Indirect Ownership Interest
Genesis Healthcare Llc5% Or Greater Indirect Ownership Interest
Genesis Holdings Llc5% Or Greater Indirect Ownership Interest
Ghc Holdings Ii Llc5% Or Greater Indirect Ownership Interest
Harborside Healthcare Advisors Lp5% Or Greater Indirect Ownership Interest
Harborside Healthcare Limited Partnership5% Or Greater Indirect Ownership Interest
Harborside Healthcare Llc5% Or Greater Indirect Ownership Interest
Hccf Management Group Xi Llc5% Or Greater Indirect Ownership Interest
Khi Llc5% Or Greater Indirect Ownership Interest
Midway Gen Capital Llc5% Or Greater Indirect Ownership Interest
Onex Partners Lp5% Or Greater Indirect Ownership Interest
Senior Care Genesis Llc5% Or Greater Indirect Ownership Interest
Senior Care Holdings, Llc5% Or Greater Indirect Ownership Interest
Sl Gen Llc5% Or Greater Indirect Ownership Interest
Sun Healthcare Group, Inc.5% Or Greater Indirect Ownership Interest
Sunbridge Healthcare Llc5% Or Greater Indirect Ownership Interest
Zac Properties Xi Llc5% Or Greater Indirect Ownership Interest
General Electric Capital Corporation5% Or Greater Security Interest
Hospital Icon Hospitals near The Reservoir
Hebrew Home And Hospital Inc
1 Abrahms Boulevard
West Hartford, CT 06117
(860) 523-3800
Acute Care Hospitals
Review Icon Compare The Reservoir

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