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πŸ₯ Springbrook Center in Westbrook, ME


βœ… Facility Quality Snapshot

Compare The Nursing Home Site's proprietary rating against official government data.

πŸ… Trusted Care Index Rating

⭐⭐⭐⭐⭐

Score: 86.08 / 100

How We Calculate the TCI, Get your badge

⭐⭐ CMS Overall Rating

2/5

The Federal Government's official score.

See Full Breakdown

πŸ›οΈ Capacity & Size

Size: Medium Sized

Total Beds: 123

Availability: Limited


Nursing Home Activities Image 2

Springbrook Center is a Medium Sized nursing home facility in Westbrook, Maine (Cumberland county).

The Nursing Home Site profile for Springbrook Center includes: Visiting / Business Hours, Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.

They have 123 beds and a daily average of 111. residents. Springbrook Center participates in Medicare and Medicaid and are classified as a For profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.



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Quick Jump Links

⭐ Resident Ratings πŸ“š Facility Types (SNF, ALF) 🩺 Wellness & Demographics πŸ“ Map & Contact πŸ‘¨β€βš•οΈ Staffing CMS Star Ratings βš–οΈ Comparison


πŸ•°οΈ Visiting and Business Hours

Call Ahead: We recommend calling (207) 856-1230 to confirm current visitation protocols, especially concerning COVID-19.

Mon: 24 Hours
Tue: 24 Hours
Wed: 24 Hours
Thu: 24 Hours
Fri: 24 Hours
Sat: 24 Hours
Sun: 24 Hours
Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

Springbrook Center?

Select a star to leave your infrormed review and rating

CMS Logo Overall Rating: 2/5 (Full Ratings Below)



Additional Pages about Springbrook Center:
Inspections Penalties Directions

πŸ”Ž View State Inspection & Licensing Data

Access official inspection reports for Maine or select another state's health data below:

πŸ‘€ Springbrook Center Profile Overview

General Contact Information

Nursing Home: Springbrook Center

Business Name: Westbrook Operations, Llc

CMS ID: 205068

Street Address: 300 Spring St

City/State/Zip: Westbrook, Maine 04092

Phone #: (207) 856-1230

Regulatory & Operational Status

Sprinklers: Yes

Participation: Medicare and Medicaid

Ownership: For profit - Corporation

In a Hospital: No

Councils: Residential Councils

Special Focus:

Continuing Care: No

✨ Additional Care Home Services & Info

This facility's Medicare and Medicaid participation began on Jul 15, 1991.

Specialized Care and Accommodation

  • βœ… Special care beds for patients needing Ventilators/Respirators are available.

Services Provided by Springbrook Center include:

🩸 Blood Admin, πŸ”¬ Clinical Labs, 🦷 Dental Care, 🍽️ Dietary, 🧹 Housekeeping, 🧠 Mental Health, 🩺 Nursing, πŸ–οΈ Occupational Therapy, πŸ’Š Pharmacy, βš•οΈ Physician, 🩺 Physician Extender, 🦢 Podiatry, 🚢 Physical Therapy, 🀝 Social Work, πŸ’¬ Speech Pathology, 🎨 Therapeutic Activities, 🀝 Therapeutic Social Services, 🎨 Therapeutic Qualified Activities, πŸŽ‰ Therapeutic Recreation Specialist, πŸ’Ό Vocational Services, πŸ“· X-rays.


Ownership Changes: 1
Last Ownership Change: 01-01-2007
Medicaid ID: 432470100
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): NATIONAL HERITAGE (MAINE)
CMS Regional Office: Boston
Area: Urban
Dually Certified Beds: 123
Ventilator Beds: 23
Multi-Facility Name: Genesis HEalthcare

🩺 Health and Patient Demographics

Average Age: 77 years old

Patient Condition Rate Summary:

Percentage of patients at Springbrook Center with the following conditions:

Atrial Fibrillation
30%
Alzheimer's
39%
Asthma
30%
Cancer
17%
CHF
48%
COPD
45%
Depression
64%
Diabetes
42%
Hyperlipidemia
73%
IHD
54%
Osteoporosis
19%
RA or OA
51%
Schizophrenia
21%
Stroke
11%
General Information Icon πŸ‘¨β€βš•οΈ Staffing & Turnover

πŸ”„ Staff Turnover Rates

Annual rates of personnel leaving the facility, reported as a percentage:

Total Nurse Turnover
41.3%
Registered Nurse (RN) Turnover
32.3%
Admin Staff Turnover
0

Springbrook Center provides (per day, per resident) an average of:

Registered Nurse
81 minutes
LPN / LVN
5 minutes
CNA
137 minutes
Physical Therapist (PT)
6 minutes

Weekend Staffing

Total RN Weekend Hours:
N/A hours
Total Weekend Nursing:
N/A hours

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.44 hours per day per resident (the national average is 1.4 hours).


Additional Staffing (FTEs) - FTE stand for full-time employee (40+ hours per week)

🎨 Activities
2.99
🏒 Administration
11.24
🩺 CNAs
52.35
🍎 Dietitians
0.59
🍽️ Food Service
11.31
🧹 Housekeeping
11.85
πŸ’‰ LPN / LVN
12.39
βš•οΈ Medical Director
0.06
πŸ’Š Medication Tech
5.84
πŸ“‹ Nurse Admin
3.67
πŸ‘‘ Nursing Director
1.03
πŸ–οΈ Occ. Therapist
1.97
🀝 OT Assistant
2.73
βš™οΈ Other Staff
6.06
🚢 Physical Therapist
0.4
βš•οΈ Physician
0.8
🩺 Physician Ext.
1.77
πŸƒ PT Assistant
2.6
πŸŽ‰ Qualified Activities
0.93
πŸ‘©β€βš•οΈ RNs
22.09
πŸ—£οΈ Social Worker
3.2
πŸ’¬ Speech Pathology
0.97
Review Icon Prices and Length of Stay

Average Daily Cost Overview

The average daily amount billed by Springbrook Center is:

$505.29

Compare to Average Daily Charges:

Maine Average:

$572.19

Financial and Operational Snapshot

Occupancy Rate

90.2%

Net Income from Services

$-393,557

Avg. Length of Stay (SNF)

87 Days

Total Reported Assets

$712,966

Total Annual Discharges

467

Total SNF Days

40,515

⚠️ Important Financial Note: The pricing shown is the average amount billed to Medicare (when available). Medicare, Coinsurance, and other insurances can typically help cover much of this total.

It is worth mentioning that Medicare pays only for services it deems 'medically necessary' skilled nursing care. You can learn more about Medicare coverage on the official Medicare site.


πŸ’‘ Understanding This Facility's Charges

The monthly charge of ($505.29 per day) is generally within the normal expected range for a Skilled Nursing Facility (SNF) due to the intensity of care provided. Here's what that charge covers:

  • Comprehensive Services: The charge covers more than just room and board; it includes 24/7 skilled nursing, medications, supplies, and intensive therapies (PT, OT, ST).
  • Standard Industry Rate: Gross daily rates typically range between $350 and $1,000+ across the U.S.

Your Out-of-Pocket Cost (Not the Same as the amount Charged):

  • For qualifying Medicare patients (Days 1–20), the cost is $0.
  • For long-term care, costs are paid by Medicaid, supplemental insurance, or private funds, which averages $8,000–$12,000 per month nationwide.

Get Exact Pricing

Each person and case is unique. For exact pricing and to discuss all options, please contact Springbrook Center directly.

Contact Springbrook Center Now

β“˜ Understanding These Financial Reports

The large negative values for Net Income and Assets reflect common industry financial practices, particularly those involving:

  • Net Income (Loss): The facility reports a loss because operational costs and high management fees are paid to affiliated (related-party) companies, which often legally shifts profits to reduce taxes. This is not uncommon in the industry.

Crucially: These financial reports are generally not an indicator of imminent failure or poor service quality. For actual stability and care quality, families should primarily rely on the Occupancy Rate, TCI Index Score, and the CMS Star Ratings.

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 300 Spring St in Westbrook Maine 04092.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (207) 856-1230.



Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Click for Directions including Mobile Contact Info Icon CMS Quality Reporting This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.

πŸ“ˆ Raw Readmission Rate: The simple count of patients who went back to the hospital unnecessarily.

Observed Score
6.25
Status Indicator
Average

πŸ“ˆ Adjusted Readmission Rate: The hospital return rate, adjusted for patient health risks.

Observed Score
8.59
Status Indicator
Average

πŸ“ˆ Raw Discharged Home Rate: The simple percentage of patients who successfully return home.

Observed Score
57.21%
Status Indicator
Average

πŸ“ˆ Adjusted Discharged Home Rate: The percentage of patients who go home, adjusted for health complexity.

Observed Score
63.04%
Status Indicator
Average

πŸ“ˆ Cost Efficiency: How much Medicare spends on a patient’s care compared to the national average (lower is better).

Observed Score
0.90
Status Indicator
Low Risk (Good)

πŸ“ˆ Medication Safety: How often the facility checks and follows up on a patient's medication list.

Observed Score
98.90%
Status Indicator
High Rate (Good)

πŸ“ˆ Major Falls: How often patients fall and suffer a serious injury (like a broken bone).

Observed Score
1.50%
Status Indicator
Low Rate (still monitor)

πŸ“ˆ Bed Sore Prevention: How often patients develop new bed sores or have existing ones worsen.

Observed Score
1.90%
Status Indicator
Low Rate (still monitor)

πŸ“ˆ Infections: The rate at which patients get a serious infection requiring hospitalization.

Observed Score
5.50%
Status Indicator
Average

πŸ“ˆ Staff Flu Shot Rate: The percentage of staff members who receive their annual flu vaccination.

Observed Score
100.00%
Status Indicator
High Rate (Good)
Resident details and Quality of Care

πŸ“‰ Percentage of short-stay residents who were rehospitalized after a nursing home admission

The rate of short-stay patients sent back to the hospital unnecessarily within 30 days of leaving this facility. Lower is better.

Observed Score
18.69
Expected Score
22.97
Comparison
Better ⬆️

πŸ“‰ Percentage of short-stay residents who had an outpatient emergency department visit

The rate of short-stay patients requiring an emergency room visit within 30 days. Lower is better.

Observed Score
6.54
Expected Score
10.60
Comparison
Better ⬆️

πŸ“‰ Number of hospitalizations per 1000 long-stay resident days

The frequency of long-term residents requiring hospitalization. Lower is better.

Observed Score
1.15
Expected Score
1.50
Comparison
Better ⬆️

πŸ“‰ Number of outpatient emergency department visits per 1000 long-stay resident days

The frequency of long-term residents requiring a visit to the emergency room. Lower is better.

Observed Score
1.07
Expected Score
2.17
Comparison
Better ⬆️
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 2 stars 2 star overall rating

Health Inspection Rating: 2 stars 2 star health inspection rating

Staff Rating: 4 stars 4 star nurse staffing rating

Quality Measures Rating: 4 stars 4 star quality measures rating

Long Term Stay Rating: 3 stars 3 star rn staff rating

Short Term Stay Rating: 5 stars 5 star rn staff rating


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView Maine's Top Lists View All Westbrook Nursing Homes Review Icon Ratings and SNF Comparisons

Compare Westbrook Maine Facilities


There are 15 Cities within 30 miles of 04092 Westbrook, ME with Skilled Nursing Facilities

Auburn Biddeford Brunswick Falmouth Freeport Gorham Kennebunk Lewiston Portland Saco Sanford Scarborough Westbrook Windham Yarmouth

Search Nursing Homes and SNFs by State

Click to Browse by State or View Nursing Homes in Maine


Learn more about Springbrook Center

Inspection Results Penalty Enforcements Maps and Directions


Still looking for the right senior care match? Please consider trying our custom search box below. Search by city, zip code, services, required care (alzheimer's, hospice, dialysis, etc) or any other key term you are interested in. Thanks for stopping by!

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Question Mark Icon Ownership, Operational, and Management for Springbrook Center
OrganizationRole
Genesis Healthcare Of Maine Llc5% Or Greater Direct Ownership Interest
Fc-gen Operations Investment Llc5% Or Greater Indirect Ownership Interest
Gen Operations I Llc5% Or Greater Indirect Ownership Interest
Gen Operations Ii Llc5% Or Greater Indirect Ownership Interest
Genesis Healthcare Inc5% Or Greater Indirect Ownership Interest
Genesis Healthcare Llc5% Or Greater Indirect Ownership Interest
Genesis Holdings Llc5% Or Greater Indirect Ownership Interest
Ghc Holdings Llc5% Or Greater Indirect Ownership Interest
Hccf Management Group Xi Llc5% Or Greater Indirect Ownership Interest
Sun Healthcare Group Inc5% Or Greater Indirect Ownership Interest
Sundance Rehabilitation Holdco, Inc.5% Or Greater Indirect Ownership Interest
Welltower Op Llc5% Or Greater Indirect Ownership Interest
Zac Properties Xi Llc5% Or Greater Indirect Ownership Interest
Fishman, Steven5% Or Greater Indirect Ownership Interest
Whitman, Arnold5% Or Greater Indirect Ownership Interest
Morris, DianeOperational/managerial Control
Polisner, DavidOperational/managerial Control
Saucier, EmilyOperational/managerial Control
Berg, MichaelCorporate Officer
Bridgeford, LauraCorporate Officer
Mendelson, AviCorporate Officer

πŸ“‹ Regulatory & Certification Details

Key dates and regulatory statuses indicating the facility's standing with Medicare and Medicaid.

Initial Certification Date
Jul 15, 1991
Accreditation Start Date
N/A
Medicare Eligibility
βœ… Yes
Psychiatric Unit on Site?
N/A

Wellness Area Map Staffing Medicare Ratings Comparison


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