Pilgrim Manor in Cromwell, CT
Pilgrim Manor is a medium-sized nursing home facility in Cromwell, Connecticut (Capitol county). The Nursing Home Site profile for Pilgrim Manor includes: Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.
Pilgrim Manor received an overall rating from CMS of 5 stars compared to the CT average of 3.49 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We also recommend giving them a call to address any additional senior care, nursing care, and rehab questions you may have after reviewing their Nursing Home Site profile.
They have had 1 fine(s).
Totalling: $12,047.75.
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Resident Ratings
SNF, CCRS, and ALFs
Estate Planning
Area Map
Staffing
Medicare Ratings
Comparison
Resident, Visitor, CMS Ratings
Pilgrim Manor?
Select a star to leave your infrormed review and rating
Overall Rating: 5/5 (Full Ratings Below)
Additional Pages about Pilgrim Manor:
Inspections
Penalties
Directions
Want to report or find more information directly from resources in Connecticut? Use this dropdown menu below to visit the Department of Health
Pilgrim Manor Profile Overview
Profile Links for Pilgrim Manor:
Inspections
Penalties
Directions
Senior Care Glossary
Phone, Directions, and Map
They are located at the following address: 52 Missionary Rd in Cromwell Connecticut 06416.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (860) 635-5511.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.
Click for Directions including Mobile
Prices and Length of Stay
According to our latest records from CMS, the average daily amount billed by Pilgrim Manor per day is $438.24. (compared to a Connecticut average of $525.57 and CROMWELL average of $397.71). Medicare, Coinsurance and other insurance can typically help cover much of this total.
It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more here.
Please note that the pricing above is the average billed to Medicare (when available). Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc. as well as needs (e.g., Memory Care, Physical Therapy ). If you are interested in this facility, you should contact Pilgrim Manor directly for exact pricing and what options are available for your or your loved one's care needs.
Additional Care Home Services & Info
Medicare and Medicaid participation for Pilgrim Manor began on Feb 01, 1987.
Ownership Changes: 0
Medicaid ID: 092064
Financial Year End: 01-31
Medicare Administrative Contractor (MAC): NATIONAL GOVERNMENT SERVICES
CMS Regional Office: Boston
Area: Urban
Dually Certified Beds: 60
Multi-Facility Name: Covenant Retirement Communities
Staff Size
Pilgrim Manor provides (per day, per resident) an average of:
Weekend Staffing
Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.4 hours per day per resident (the national average is 1.4 hours).
Additionally, a Physical Therapist (PT) is available an average of 4.68 minutes per day per resident (the national average is 6 minutes).
COVID-19 Vaccine Information
Medicare and Medicaid Ratings
The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.
Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.
Overall Rating: 5 stars 
Health Inspection Rating: 4 stars 
Staff Rating: 4 stars
Quality Measures Rating: 5 stars
Long Term Stay Rating: 4 stars
Short Term Stay Rating: 5 stars
Ratings are out of 5 with 5 being the best and 1 being the worst.
Ratings Comparison
Pilgrim Manor in CROMWELL, Connecticut has 60 beds compared to the Connecticut average of 119.92 and a National average of 106.16.
As of the last update they had a daily average of 56.4 residents compared to the CT average of 86.35 and a National average of 86.4.
This results in a 94% daily average occupancy rate compared to the Connecticut average of 72.01% and a national average of 81.38%.
Pilgrim Manor's star ratings compare as follows:
- Overall Rating:
5 stars compared to the CT average of 3.49 and a National average of 3.32. - Health Inspection Rating:
4 stars compared to the CT average of 2.79 and a National average of 2.77. - Staffing Rating:
4 stars compared to the CT average of 3.5 and a National average of 3.14. - Quality Measures Rating:
5 stars compared to the CT average of 4.09 and a National average of 3.62. - Long Term Stay Rating:
4 stars compared to the CT average of 3.92 and a National average of 3.33. - Short Term Stay Rating:
4 stars compared to the CT average of 3.88 and a National average of 3.12.
Averaging the available ratings gives an aggregate star rating of 3.86 for Pilgrim Manor versus the CT average of 3.10 and a national average of 3.20.
You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:
Inspection Results Penalty Enforcements
CMS Quality Reporting
This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.Rate of functional assessment and goal setting in treatment plans.
Value: 98.5%
Unadjusted rate of potentially preventable readmissions.
Value: 9.41
Risk-standardized rate of preventable readmissions.
Value: 10.56
Observed rate of discharge to community.
Value: 58.67%
Risk-standardized rate of discharge to community.
Value: 60.00%
Medicare Spending Per Beneficiary (MSPB) score for SNF residents.
Value: 0.87
Rate of medication review and follow-up for residents.
Value: 100.0%
Rate of SNF residents experiencing falls with major injury.
Value: 0.0%
Observed change in self-care score.
Value: 9.8
Observed change in mobility score.
Value: 21.8
Rate of residents at or above expected self-care ability at discharge.
Value: 56.1%
Rate of residents at or above expected mobility level at discharge.
Value: 45.6%
Rate of new or worsened pressure ulcers/injuries.
Value: 1.5%
Observed rate of healthcare-associated infections leading to hospitalization.
Value: 2.99%
Rate of COVID-19 vaccination among SNF healthcare personnel.
Value: 95.5%
Rate of flu vaccination among healthcare personnel.
Value: 60.8%
Resident details and Quality of Care
Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission
Resident Type: Short Stay
Observed Value: 14.75 (This is the actual score observed for the measure.)
Expected Value: 19.03 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit
Resident Type: Short Stay
Observed Value: 8.20 (This is the actual score observed for the measure.)
Expected Value: 9.09 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of hospitalizations per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 1.00 (This is the actual score observed for the measure.)
Expected Value: 0.96 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 1.00 (This is the actual score observed for the measure.)
Expected Value: 1.61 (This score is what we would typically expect given the standard conditions and models.)
Ownership, Operational, and Management for Pilgrim Manor
| Organization | Role |
|---|---|
| Covenant Living Communities & Services | 5% Or Greater Direct Ownership Interest |
| Holt, Jody | Operational/managerial Control |
| Aagaard, Jon | Director |
| Christensen, Pamela | Director |
| Eastburg, Mark | Director |
| Espinosa, Marc | Director |
| Hodgkinson, Donald | Director |
| Manlove, Matt | Director |
| Oxendale, Roger | Director |
| Stante, Marlene | Director |
| Vining, Anne | Director |
| Cunliffe, Terri | Officer |
| Erickson, David | Officer |
Compare Pilgrim Manor
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