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Nhc Healthcare West Plains in West Plains, MO

Nhc Healthcare West Plains is a medium-sized nursing home facility in West Plains, Missouri (Howell county). The Nursing Home Site profile for Nhc Healthcare West Plains includes: Pricing, Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.

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They have 114 beds and a daily average of 63.1 residents (which would leave,on average, 50 beds available). Nhc Healthcare West Plains participates in Medicare and Medicaid and are classified as a For profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.


Nhc Healthcare West Plains received an overall rating from CMS of 3 stars compared to the MO average of 3.04 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We also recommend giving them a call to address any additional senior care, nursing care, and rehab questions you may have after reviewing their Nursing Home Site profile.

They have had 0 fine(s).
Totalling: $0.00.


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Resident Ratings SNF, CCRS, and ALFs Estate Planning Pricing Wellness Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings

How would you rate your overall experience with:

Nhc Healthcare West Plains?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 3/5 (Full Ratings Below)



Additional Pages about Nhc Healthcare West Plains:
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Inspection Magnifying Glass Icon Nhc Healthcare West Plains Profile Overview
Nursing Home:
Nhc Healthcare West Plains
Business Name:
Nhc Healthcare-west Plains Llc
CMS ID:
265155
Street Address:
211 DAVIS DRIVE
City:
West Plains
State:
Missouri
Zip Code:
65775
CMS Rating:
3 star overall rating
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
For profit - Corporation
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
Continuing Care:
No

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Profile Links for Nhc Healthcare West Plains:
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Contact Info Icon Phone, Directions, and Map

They are located at the following address: 211 Davis Drive in West Plains Missouri 65775.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (417) 256-0798.




Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Click for Directions including Mobile Review Icon Prices and Length of Stay

According to our latest records from CMS, the average daily amount billed by Nhc Healthcare West Plains to Medicare is $421.40 per day (compared to a Missouri average of $712) and Medicare reimbursed them an average of $304.40 per day. Some accept this as payment in full. Coinsurance and other forms of Medicare and insurance can often help cover most, if not all, of the rest. It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Nhc Healthcare West Plains directly for exact pricing and what options are available for you or your loved one's personal care needs.

Inspection Magnifying Glass Icon Health and Demographics

The average age at Nhc Healthcare West Plains is approximately 75 years old.


The last time this data was collected they cared for at least 34 men and 54 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at Nhc Healthcare West Plains with the following conditions:

Atrial Fibrillation
20.455%
Alzheimer's
50%
Asthma
32.955%
Cancer
9.091%
CHF
54.545%
COPD
47.727%
Depression
46.591%
Diabetes
57.955%
Hyperlipidemia
62.5%
IHD
61.364%
Osteoporosis
15.909%
RA or OA
52.273%
Schizophrenia
18.182%
Stroke
19.318%

Resources SNF, CCRS, and ALFs Estate Planning Senior Care Dictionary Inspections Penalties Directions

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for Nhc Healthcare West Plains (previously: Nhc Healthcare, West Plains) began on Jan 27, 1982.

Special care beds for patients with Alzheimer's are available.


Services Provided by Nhc Healthcare West Plains include:
Blood Admin, Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, X-rays

Ownership Changes: 10
Medicaid ID: 101454502
Financial Year End: 12-31
CMS Regional Office: Kansas City
Area: Rural
Dually Certified Beds: 118
Alzheimer's Beds: 24
Multi-Facility Name: NATIONAL HEALTHCARE CORPORATION

General Information Icon Staff Size

Nhc Healthcare West Plains provides (per day, per resident) an average of:

Registered Nurse
37.8 minutes
LPN / LVN
61.8 minutes
CNA
140.4 minutes

Weekend Staffing

Total RN Weekend Hours:
0.2909 hours
Total Weekend Nursing:
3.44876 hours

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.66 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 2.28 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Nhc Healthcare West Plains. Read how FTE is defined.

Activities
0.93
Administration
4.59
CNAs
26.47
Dietitians
0.11
Food Service
8.19
Housekeeping
10.29
LPN / LVN
13.31
Medical Director
0.06
Medication Tech
2.54
Nurse Admin
2.79
Nursing Director
0.43
Occ. Therapist
0.17
OT Assistant
0.74
Physical Therapist
0.61
Physician
0.11
Physician Ext.
0.2
Podiatrist
0.04
PT Assistant
0.76
Qualified Activities
1.01
RNs
5.87
Social Services
1.06
Social Worker
1.14
Speech Pathology
0.29
General Information Icon COVID-19 Vaccine Information
Residents who completed primary Covid-19 vaccine
70.1%
Staff who completed primary Covid-19 vaccine
58.9%
Residents up-to-date on Covid-19 Boosters
46.3%
Staff up-to-date on Covid-19 boosters
6.5%
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 3 stars 3 star overall rating

Health Inspection Rating: 3 stars 3 star health inspection rating

Staff Rating: 4 stars 4 star nurse staffing rating

Quality Measures Rating: 4 stars 4 star quality measures rating

Long Term Stay Rating: 2 stars 2 star rn staff rating

Short Term Stay Rating: 5 stars 5 star rn staff rating


Compare these ratings with one of the highest rated nursing homes in West Plains:
Brooke Haven Healthcare


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView Missouri's Top Lists View All West Plains Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

Nhc Healthcare West Plains in WEST PLAINS, Missouri has 114 beds compared to the Missouri average of 104.2 and a National average of 106.16.

As of the last update they had a daily average of 63.1 residents compared to the MO average of 68.44 and a National average of 86.4.

This results in a 55.35% daily average occupancy rate compared to the Missouri average of 65.68% and a national average of 81.38%.


Nhc Healthcare West Plains's star ratings compare as follows:

  1. Overall Rating:
    3 stars compared to the MO average of 3.04 and a National average of 3.32.
  2. Health Inspection Rating:
    3 stars compared to the MO average of 2.75 and a National average of 2.77.
  3. Staffing Rating:
    4 stars compared to the MO average of 2.53 and a National average of 3.14.
  4. Quality Measures Rating:
    4 stars compared to the MO average of 3.34 and a National average of 3.62.
  5. Long Term Stay Rating:
    2 stars compared to the MO average of 3.16 and a National average of 3.33.
  6. Short Term Stay Rating:
    2 stars compared to the MO average of 2.77 and a National average of 3.12.

Averaging the available ratings gives an aggregate star rating of 3 for Nhc Healthcare West Plains versus the MO average of 2.51 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Contact Info Icon CMS Quality Reporting This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.

Rate of functional assessment and goal setting in treatment plans.

Value: 100.0%


Unadjusted rate of potentially preventable readmissions.

Value: 19.72


Risk-standardized rate of preventable readmissions.

Value: 12.61


Observed rate of discharge to community.

Value: 48.72%


Risk-standardized rate of discharge to community.

Value: 54.11%


Medicare Spending Per Beneficiary (MSPB) score for SNF residents.

Value: 0.65


Rate of medication review and follow-up for residents.

Value: 100.0%


Rate of SNF residents experiencing falls with major injury.

Value: 1.8%


Observed change in self-care score.

Value: 8.4


Observed change in mobility score.

Value: 19.7


Rate of residents at or above expected self-care ability at discharge.

Value: 61.4%


Rate of residents at or above expected mobility level at discharge.

Value: 45.5%


Rate of new or worsened pressure ulcers/injuries.

Value: 1.8%


Observed rate of healthcare-associated infections leading to hospitalization.

Value: 3.70%


Rate of COVID-19 vaccination among SNF healthcare personnel.

Value: 61.3%


Rate of flu vaccination among healthcare personnel.

Value: 41.6%


Contact Info Icon Resident details and Quality of Care

Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission

Resident Type: Short Stay

Observed Value: 24.59 (This is the actual score observed for the measure.)

Expected Value: 21.60 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit

Resident Type: Short Stay

Observed Value: 14.75 (This is the actual score observed for the measure.)

Expected Value: 10.58 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of hospitalizations per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 1.24 (This is the actual score observed for the measure.)

Expected Value: 1.47 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 1.90 (This is the actual score observed for the measure.)

Expected Value: 2.50 (This score is what we would typically expect given the standard conditions and models.)


Question Mark Icon Ownership, Operational, and Management for Nhc Healthcare West Plains
OrganizationRole
Nhc Op Lp5% Or Greater Direct Ownership Interest
National Health Corporation5% Or Greater Indirect Ownership Interest
National Healthcare Corporation5% Or Greater Indirect Ownership Interest
Rector, MelvinOperational/managerial Control
Ussery, RobertOperational/managerial Control
Michel, AnnaManaging Employee
Hospital Icon Hospitals near Nhc Healthcare West Plains
Ozarks Medical Center
1100 Kentucky Ave
West Plains, MO 65775
(417) 256-9111
Acute Care Hospitals
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