π₯ Highland Palms Healthcare Center in Highland, CA
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π Trusted Care Index Rating
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Score: 82.43 / 100
How We Calculate the TCI, Get your badgeποΈ Capacity & Size
Size: Medium Sized
Total Beds: 99
Availability: Limited
Highland Palms Healthcare Center is a Medium Sized nursing home facility in Highland, California (San Bernardino county).
The Nursing Home Site profile for Highland Palms Healthcare Center includes: Visiting / Business Hours, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.
They have 99 beds and a daily average of 91.5 residents. Highland Palms Healthcare Center participates in Medicare and Medicaid and are classified as a For profit - Limited Liability company ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.
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β Resident Ratings π Facility Types (SNF, ALF) π Map & Contact π¨ββοΈ Staffing CMS Star Ratings βοΈ Comparison
π°οΈ Visiting and Business Hours
Call Ahead: We recommend calling (909) 862-0611 to confirm current visitation protocols, especially concerning COVID-19.
Compare Highland Palms Healthcare Center side-by-side with other Skilled Nursing Facilities in Highland, CA.
Highland Palms Healthcare Center?
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Overall Rating: 5/5 (Full Ratings Below)
Additional Pages about Highland Palms Healthcare Center:
Inspections
Penalties
Directions
Want to report or find more information directly from resources in California? Use this dropdown menu below to visit the Department of Health
Highland Palms Healthcare Center Profile Overview
Profile Links for Highland Palms Healthcare Center:
Inspections
Penalties
Directions
Senior Care Glossary
Phone, Directions, and Map
They are located at the following address: 7534 Palm Avenue in Highland California 92346.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (909) 862-0611.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.
Click for Directions including MobileAccording to our latest records from CMS, the average daily amount billed by Highland Palms Healthcare Center per day is $498.91. (compared to a California average of $623.06 and HIGHLAND average of $361.29). Medicare, Coinsurance and other insurance can typically help cover much of this total.
It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more here.
Please note that the pricing above is the average billed to Medicare (when available). Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc. as well as needs (e.g., Memory Care, Physical Therapy ). If you are interested in this facility, you should contact Highland Palms Healthcare Center directly for exact pricing and what options are available for your or your loved one's care needs.
Additional Care Home Services & Info
Medicare and Medicaid participation for Highland Palms Healthcare Center began on Jan 01, 1973.
Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, Vocational Services, X-rays
Ownership Changes: 4
Medicaid ID: 1356370159
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): MUTUAL OF OMAHA
CMS Regional Office: San Francisco
Area: Urban
Dually Certified Beds: 99
Multi-Facility Name: Plum Healthcare Group
Medicare and Medicaid Ratings
The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.
Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.
Overall Rating: 5 stars ![]()
Health Inspection Rating: 4 stars ![]()
Staff Rating: 2 stars ![]()
Quality Measures Rating: 5 stars ![]()
Long Term Stay Rating: 5 stars ![]()
Short Term Stay Rating: 5 stars ![]()
Compare these ratings with one of the highest rated nursing homes in Highland:
Sierra Vista
Ratings are out of 5 with 5 being the best and 1 being the worst.
Ratings Comparison

Highland Palms Healthcare Center in HIGHLAND, California has 99 beds compared to the California average of 99.08 and a National average of 106.16.
As of the last update they had a daily average of 91.5 residents compared to the CA average of 77.97 and a National average of 86.4.
This results in a 92.42% daily average occupancy rate compared to the California average of 78.69% and a national average of 81.38%.
Highland Palms Healthcare Center's star ratings compare as follows:
- Overall Rating:
5 stars compared to the CA average of 3.51 and a National average of 3.32. - Health Inspection Rating:
4 stars compared to the CA average of 2.76 and a National average of 2.77. - Staffing Rating:
2 stars compared to the CA average of 2.97 and a National average of 3.14. - Quality Measures Rating:
5 stars compared to the CA average of 4.39 and a National average of 3.62. - Long Term Stay Rating:
5 stars compared to the CA average of 4.35 and a National average of 3.33. - Short Term Stay Rating:
5 stars compared to the CA average of 3.58 and a National average of 3.12.
Averaging the available ratings gives an aggregate star rating of 4.33 for Highland Palms Healthcare Center versus the CA average of 3.08 and a national average of 3.20.
Compare Highland California Facilities
Compare with Sierra VistaThere are 12 Cities within 30 miles of 92346 Highland, CA with Skilled Nursing Facilities
Banning Barstow Beaumont Big Bear Lake Colton Highland Lake Arrowhead Moreno Valley Redlands Rialto San Bernardino YucaipaSearch Nursing Homes and SNFs by State
Click to Browse by State or View Nursing Homes in California
Learn more about Highland Palms Healthcare Center
Inspection Results Penalty Enforcements Maps and Directions
You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:
Inspection Results Penalty Enforcements
CMS Quality Reporting
This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.Raw Readmission Rate: The simple count of patients who went back to the hospital unnecessarily.
Value: 11.54
Adjusted Readmission Rate: The hospital return rate, adjusted for patient health risks.
Value: 10.57
Raw Discharged Home Rate: The simple percentage of patients who successfully return home.
Value: 47.86%
Adjusted Discharged Home Rate: The percentage of patients who go home, adjusted for health complexity.
Value: 51.75%
Cost Efficiency: How much Medicare spends on a patientβs care compared to the national average (lower is better).
Value: 1.26
Medication Safety: How often the facility checks and follows up on a patient's medication list.
Value: 100.0%
Major Falls: How often patients fall and suffer a serious injury (like a broken bone).
Value: 0.7%
Bed Sore Prevention: How often patients develop new bed sores or have existing ones worsen.
Value: 0.0%
Infections: The rate at which patients get a serious infection requiring hospitalization.
Value: 8.33%
Staff Flu Shot Rate: The percentage of staff members who receive their annual flu vaccination.
Value: 40.5%
Resident details and Quality of Care
Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission
Resident Type: Short Stay
Observed Value: 6.00 (This is the actual score observed for the measure.)
Expected Value: 20.37 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit
Resident Type: Short Stay
Observed Value: 10.00 (This is the actual score observed for the measure.)
Expected Value: 9.55 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of hospitalizations per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 1.19 (This is the actual score observed for the measure.)
Expected Value: 2.19 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 1.07 (This is the actual score observed for the measure.)
Expected Value: 2.41 (This score is what we would typically expect given the standard conditions and models.)
Area Map Staffing Medicare Ratings Comparison
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| Organization | Role |
|---|---|
| Providence Group Nh, Llc | 5% Or Greater Direct Ownership Interest |
| Pacs Group, Inc. | 5% Or Greater Indirect Ownership Interest |
| Pacs Holdings, Llc | 5% Or Greater Indirect Ownership Interest |
| Hancock, Mark | 5% Or Greater Indirect Ownership Interest |
| Murray, Jason | 5% Or Greater Indirect Ownership Interest |
| Apt, Frederick | Corporate Officer |
| Hancock, Mark | Corporate Officer |
| Jergensen, Joshua | Corporate Officer |
| Mitchell, John | Corporate Officer |
| Sivapalan, Sivakami | Contracted Managing Employee |
| Driggs, Daniel | W-2 Managing Employee |
Compare Highland California Facilities
Compare with Sierra VistaThere are 12 Cities within 30 miles of 92346 Highland, CA with Skilled Nursing Facilities
Banning Barstow Beaumont Big Bear Lake Colton Highland Lake Arrowhead Moreno Valley Redlands Rialto San Bernardino YucaipaSearch Nursing Homes and SNFs by State
Click to Browse by State or View Nursing Homes in California
Learn more about Highland Palms Healthcare Center
Inspection Results Penalty Enforcements Maps and Directions
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Here are a few links to sections you may have missed or wish to review again:
Resident Ratings Area Map Staffing Medicare Ratings Comparison
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Or perhaps you'd like to view all Nursing Homes in Highland or California:
Nursing Homes
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Highland