🏥 Highlands The in Fitchburg, MA
✅ Facility Quality Snapshot
Compare The Nursing Home Site's proprietary rating against official government data.
🛏️ Capacity & Size
Size: Larger Sized
Total Beds: 168
Availability: Limited
Highlands The is a Larger Sized nursing home facility in Fitchburg, Massachusetts (Worcester county).
The Nursing Home Site profile for Highlands The includes: Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.
They have 168 beds and a daily average of 155. residents. Highlands The participates in Medicare and Medicaid and are classified as a For profit - Limited Liability company ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.
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Quick Jump Links
⭐ Resident Ratings
📚 Facility Types (SNF, ALF)
🩺 Wellness & Demographics
📍 Map & Contact
👨⚕️ Staffing
CMS Star Ratings
⚖️ Comparison
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Compare Highlands The side-by-side with other Skilled Nursing Facilities in Fitchburg, MA.
Resident, Visitor, CMS Ratings
Highlands The?
Select a star to leave your infrormed review and rating
Overall Rating: 5/5 (Full Ratings Below)
Additional Pages about Highlands The:
Inspections
Penalties
Directions
Want to report or find more information directly from resources in Massachusetts? Use this dropdown menu below to visit the Department of Health
Highlands The Profile Overview
General Contact Information
Nursing Home: Highlands The
Business Name: Highlands Medical Investors Llc
CMS ID: 225315
Street Address: 335 Nichols Road
City/State/Zip: Fitchburg, Massachusetts 01420
Phone #: (978) 343-4411
Regulatory & Operational Status
Sprinklers: Yes
Participation: Medicare and Medicaid
Ownership: For profit - Limited Liability company
In a Hospital: No
Councils: Residential Councils
Special Focus:
Continuing Care: No
Profile Links for Highlands The:
Inspections
Penalties
Directions
Senior Care Glossary
Phone, Directions, and Map
They are located at the following address: 335 Nichols Road in Fitchburg Massachusetts 01420.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (978) 343-4411.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.
Click for Directions including Mobile
Prices and Length of Stay
According to our latest records from CMS, the average daily amount billed by Highlands The per day is $538.34. (compared to a Massachusetts average of $497.37 and FITCHBURG average of $496.59). Medicare, Coinsurance and other insurance can typically help cover much of this total.
It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more here.
Please note that the pricing above is the average billed to Medicare (when available). Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc. as well as needs (e.g., Memory Care, Physical Therapy ). If you are interested in this facility, you should contact Highlands The directly for exact pricing and what options are available for your or your loved one's care needs.
Additional Care Home Services & Info
Medicare and Medicaid participation for Highlands The (previously: Highlands, The) began on Dec 08, 1988.
Special care beds for patients with Alzheimer's are available.
Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, X-rays
Ownership Changes: 3
Last Ownership Change: 07-01-2005
Medicaid ID: 110026348A
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): NATIONAL HERITAGE (MASSACHUSETTS)
CMS Regional Office: Boston
Area: Urban
Dually Certified Beds: 168
Alzheimer's Beds: 46
Multi-Facility Name: Life Care Centers of America
🩺 Health and Demographics
Percentage of patients at Highlands The with the following conditions:
👨⚕️ Staffing & Turnover
🔄 Staff Turnover Rates
Annual rates of personnel leaving the facility, reported as a percentage:
Highlands The provides (per day, per resident) an average of:
Weekend Staffing
Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.59 hours per day per resident (the national average is 1.4 hours).
Additional Staffing (FTEs) - FTE stand for full-time employee (40+ hours per week)
Medicare and Medicaid Ratings
The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.
Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.
Overall Rating: 5 stars 
Health Inspection Rating: 4 stars 
Staff Rating: 2 stars 
Quality Measures Rating: 5 stars
Long Term Stay Rating: 5 stars
Short Term Stay Rating: 5 stars
Ratings are out of 5 with 5 being the best and 1 being the worst.
Ratings Comparison
Highlands The in FITCHBURG, Massachusetts has 168 beds compared to the Massachusetts average of 116.42 and a National average of 106.16.
As of the last update they had a daily average of 155. residents compared to the MA average of 82.64 and a National average of 86.4.
This results in a 92.26% daily average occupancy rate compared to the Massachusetts average of 70.98% and a national average of 81.38%.
Highlands The's star ratings compare as follows:
- Overall Rating:
5 stars compared to the MA average of 3.36 and a National average of 3.32. - Health Inspection Rating:
4 stars compared to the MA average of 2.76 and a National average of 2.77. - Staffing Rating:
2 stars compared to the MA average of 3.42 and a National average of 3.14. - Quality Measures Rating:
5 stars compared to the MA average of 3.74 and a National average of 3.62. - Long Term Stay Rating:
5 stars compared to the MA average of 3.81 and a National average of 3.33. - Short Term Stay Rating:
5 stars compared to the MA average of 3.27 and a National average of 3.12.
Averaging the available ratings gives an aggregate star rating of 4.33 for Highlands The versus the MA average of 2.91 and a national average of 3.20.
Compare Highlands The
Compare Fitchburg Massachusetts Facilities
Compare with Fitchburg Healthcare Compare with Fitchburg Rehabilitation And Nursing CenterThere are 43 Cities within 30 miles of 01420 Fitchburg, MA with Skilled Nursing Facilities
Acton Ashland Athol Auburn Ayer Baldwinville Bedford Billerica Boston Cambridge Chelmsford Fitchburg Framingham Gardner Groton Holden Holliston Lancaster Leominster Lincoln Littleton Lowell Marlborough Medford Melrose Millbury Natick North Billerica Northborough Northbridge Rochdale Shrewsbury Sterling Sudbury Tewksbury Watertown Wayland West Boylston Westborough Westford Whitinsville Woburn WorcesterSearch Nursing Homes and SNFs by State
Click to Browse by State or View Nursing Homes in Massachusetts
Learn more about Highlands The
Inspection Results Penalty Enforcements Maps and Directions
You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:
Inspection Results Penalty Enforcements
CMS Quality Reporting
This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.📈 Raw Readmission Rate: The simple count of patients who went back to the hospital unnecessarily.
📈 Adjusted Readmission Rate: The hospital return rate, adjusted for patient health risks.
📈 Raw Discharged Home Rate: The simple percentage of patients who successfully return home.
📈 Adjusted Discharged Home Rate: The percentage of patients who go home, adjusted for health complexity.
📈 Cost Efficiency: How much Medicare spends on a patient’s care compared to the national average (lower is better).
📈 Medication Safety: How often the facility checks and follows up on a patient's medication list.
📈 Major Falls: How often patients fall and suffer a serious injury (like a broken bone).
📈 Bed Sore Prevention: How often patients develop new bed sores or have existing ones worsen.
📈 Infections: The rate at which patients get a serious infection requiring hospitalization.
📈 Staff Flu Shot Rate: The percentage of staff members who receive their annual flu vaccination.
Resident details and Quality of Care
📉 Percentage of short-stay residents who were rehospitalized after a nursing home admission
The rate of short-stay patients sent back to the hospital unnecessarily within 30 days of leaving this facility. **Lower is better.**
📉 Percentage of short-stay residents who had an outpatient emergency department visit
The rate of short-stay patients requiring an emergency room visit within 30 days. **Lower is better.**
📉 Number of hospitalizations per 1000 long-stay resident days
The frequency of long-term residents requiring hospitalization. **Lower is better.**
📉 Number of outpatient emergency department visits per 1000 long-stay resident days
The frequency of long-term residents requiring a visit to the emergency room. **Lower is better.**
Ownership, Operational, and Management for Highlands The
| Organization | Role |
|---|---|
| Preston, Forrest | 5% Or Greater Direct Ownership Interest |
| Life Care Centers Of America, Inc. | Operational/managerial Control |
| Cross, Cindy | Corporate Officer |
| Thurmond, Joan | Corporate Officer |
| Bonilla, Carlos-andres | W-2 Managing Employee |
📋 Regulatory & Certification Details
Key dates and regulatory statuses indicating the facility's standing with Medicare and Medicaid.
Wellness Area Map Staffing Medicare Ratings Comparison
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Ownership, Operational, and Management for Highlands The
| Organization | Role |
|---|
Compare Highlands The
Compare Fitchburg Massachusetts Facilities
Compare with Fitchburg Healthcare Compare with Fitchburg Rehabilitation And Nursing CenterThere are 43 Cities within 30 miles of 01420 Fitchburg, MA with Skilled Nursing Facilities
Acton Ashland Athol Auburn Ayer Baldwinville Bedford Billerica Boston Cambridge Chelmsford Fitchburg Framingham Gardner Groton Holden Holliston Lancaster Leominster Lincoln Littleton Lowell Marlborough Medford Melrose Millbury Natick North Billerica Northborough Northbridge Rochdale Shrewsbury Sterling Sudbury Tewksbury Watertown Wayland West Boylston Westborough Westford Whitinsville Woburn WorcesterSearch Nursing Homes and SNFs by State
Click to Browse by State or View Nursing Homes in Massachusetts
Learn more about Highlands The
Inspection Results Penalty Enforcements Maps and Directions
Our Nursing Home Profiles are long!
Here are a few links to sections you may have missed or wish to review again:
Resident Ratings Wellness Area Map Staffing Medicare Ratings Comparison
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Fitchburg