Heritage Health-normal in Normal, IL

Heritage Health-normal is a larger-sized nursing home facility in Normal, Illinois (Mc Lean county). The Nursing Home Site profile for Heritage Health-normal includes: Pricing, Visiting / Business Hours, Resident Health and Wellness, Ratings, Activities, Comparisons, Directions, Surveys, and CMS Reviews.

Resident Ratings Pricing Wellness Area Map Staffing Medicare Ratings Comparison Visiting and Business Hours

Due to COVID-19, many nursing homes have new procedures and changing (if any) visiting hours in place. We advise calling Heritage Health-normal ( at (309) 452-7468 ) to see what their current protocols and hours for visiting and placement appointments.

Resident, Visitor, CMS Ratings

Overall Rating: 3/5 (Full Ratings Below)

Additional Pages about Heritage Health-normal:
Inspections Penalties Directions

Heritage Health-normal Profile Overview

Nursing Home:

Heritage Health-normal

Business Name:

Heritage Manor - Normal, Llc

CMS ID:

145732

Street Address:

509 NORTH ADELAIDE

City:

Normal

State:

Illinois

Zip Code:

61761

Phone #:

(309) 452-7468

CMS Rating:

Sprinklers:

Yes

Participation:

Medicare and Medicaid

Ownership:

For profit - Corporation

In a Hospital:

No

Councils:

Residential Councils

Special Focus:

Continuing Care:

No

Profile Links for Heritage Health-normal:
Inspections Penalties Directions Medicare Ratings Staffing Comparison Senior Care Glossary

Phone, Directions, and Map

They are located at the following address: 509 North Adelaide in Normal Illinois 61761.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (309) 452-7468.

Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Prices and Length of Stay

The average length of stay at Heritage Health-normal is approximately 17.6 days. (this may include both short and long-term care (LTC) visits).

According to our latest records from CMS, the average daily amount billed by Heritage Health-normal to Medicare is $721.07 per day (compared to a Illinois average of $723.21) and Medicare reimbursed them an average of $416.62 per day (after any deductible and coinsurance). It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Heritage Health-normal directly for exact pricing and what options are available for you or your loved one's personal care needs.

Health and Demographics

The average age at Heritage Health-normal is approximately 81 years old.

The last time this data was collected they cared for at least 70 men and 130 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.

Percentage of patients at Heritage Health-normal with the following conditions:

Resources Senior Care Dictionary Inspections Penalties Directions

Additional Care Home Services & Info

Medicare and Medicaid participation for Heritage Health-normal began on Aug 01, 1992.

Special care beds for patients with Alzheimer's are available.

Ownership Changes: 0
Medicaid ID: 203903883001
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): MUTUAL OF OMAHA
CMS Regional Office: Chicago
Area: Urban
Dually Certified Beds: 68
Alzheimer's Beds: 23
Multi-Facility Name: Heritage Operations Group, LLC

Staff Size

Heritage Health-normal provides (per day, per resident) an average of:

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.65 hours per day per resident (the national average is 1.4 hours).

Additionally, a Physical Therapist (PT) is available an average of 2.7 minutes per day per resident (the national average is 6 minutes).

Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Heritage Health-normal. Read how FTE is defined.

Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 3 stars

Health Inspection Rating: 3 stars

Staff Rating: 3 stars

Quality Measures Rating: 4 stars

Registered Nurses Rating: 3 stars

Long Term Stay Rating: 4 stars

Short Term Stay Rating: 3 stars

Ratings are out of 5 with 5 being the best and 1 being the worst.

Ratings Comparison

Heritage Health-normal's star ratings compare as follows:

1. Overall Rating:
   3 stars compared to the IL average of 3.06 and a National average of 3.32.
2. Health Inspection Rating:
   3 stars compared to the IL average of 2.8 and a National average of 2.77.
3. Staffing Rating:
   3 stars compared to the IL average of 2.7 and a National average of 3.14.
4. Quality Measures Rating:
   4 stars compared to the IL average of 3.4 and a National average of 3.62.
5. RN Only Rating:
   3 stars compared to the IL average of 2.98 and a National average of 3.15.
6. Long Term Stay Rating:
   4 stars compared to the IL average of 3.38 and a National average of 3.33.
7. Short Term Stay Rating:
   4 stars compared to the IL average of 2.91 and a National average of 3.12.

Averaging the available ratings gives an aggregate star rating of 3.29 for Heritage Health-normal versus the IL average of 3.03 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Visual / Graphical Comparisons for Heritage Health-normal

Number of Residents:

Number of Beds:

Aggregate Ratings Comparison:

CMS Overall Rating:

Ownership, Operational, and Management for Heritage Health-normal

Hospitals near Heritage Health-normal

Compare Heritage Health-normal

Compare Normal Illinois Nursing Homes and Facilities

There are 12 Cities within 30 miles of 61761 Normal, IL with Skilled Nursing Facilities

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Learn more about Heritage Health-normal

Inspection Results Penalty Enforcements Maps and Directions

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Resident Ratings Pricing Wellness Area Map Staffing Medicare Ratings Comparison

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