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Heritage Hall West in Agawam, MA


Nursing Homes Massachusetts Agawam
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Heritage Hall West is a larger-sized nursing home facility in Agawam, Massachusetts ( Hampden county )

Pricing, Business Hours, Resident Health and Wellness, Ratings, their Phone Number, Activities, and Comparisons can be viewed below. Directions, Surveys, and CMS Reviews for Heritage Hall West are also available.

They have 164 beds and 120 residents (which would leave 44 beds available). Heritage Hall West participates in Medicare and Medicaid and are classified as a For profit - Corporation ownership. They offer residential councils. They are not located inside of a hospital. They do not belong to a continuing care community.



Learn More:
Resident Ratings Overview Wellness Medicare Ratings Pricing Staffing Comparison

Ratings Icon Resident and Family Ratings
How would you rate your overall experience with:

HERITAGE HALL WEST

Select a star to begin leaving your rating

CMS Logo Overall Rating: 2/5 (Full Ratings Below)



Additional Pages about Heritage Hall West:
Inspections Penalties Directions

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 61 Cooper St in Agawam Massachusetts 01001.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (413) 786-8000.

Inspection Magnifying Glass Icon Summary Card
Nursing Home:
Heritage Hall West
Business Name:
61 Cooper Street Operations Llc
CMS ID:
225253
Street Address:
61 COOPER ST
City:
AGAWAM
State:
Massachusetts
Zip Code:
01001
Phone #:
(413) 786-8000
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
For profit - Corporation
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
No
Continuing Care:
No
Monday
24 Hours
Tuesday
24 Hours
Wednesday
24 Hours
Thursday
24 Hours
Friday
24 Hours
Saturday
24 Hours
Sunday
24 Hours

Inspections Penalties Directions Medicare Ratings Staffing Comparison Senior Care Glossary

We recommend reaching out to them to ask about any additional senior and nursing care services they offer, specific pricing questions, and visiting hours that may not be covered on our profile.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Inspection Magnifying Glass Icon Health and Demographics

The average age at Heritage Hall West is approximately 79 years old.


The last time this data was collected they cared for at least 69 men and 114 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at Heritage Hall West with the following conditions:

Atrial Fibrillation
35%
Alzheimer's
44%
Asthma
39%
Cancer
17%
CHF
63%
COPD
46%
Depression
58%
Diabetes
44%
Hyperlipidemia
69%
IHD
63%
Osteoporosis
17%
RA or OA
47%
Schizophrenia
19%
Stroke
19%

Resources Senior Care Dictionary Inspections Penalties Directions

Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 2 stars 2 star overall rating

Health Inspection Rating: 1 stars 1 star health inspection rating

Staff Rating: 3 stars 3 star nurse staffing rating

Quality Measures Rating: 5 stars 5 star quality measures rating

Registered Nurses Rating: 4 stars 4 star rn staff rating


Compare these ratings with one of the highest rated nursing homes in Agawam:
Heritage Hall North


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView Massachusetts's Top Lists View All Agawam Nursing Homes Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for Heritage Hall West began on May 01, 1976.


Services Provided by Heritage Hall West include:
Blood Admin
Clinical Labs
Dental Care
Dietary
Housekeeping
Mental Health
Nursing
Occupational Therapy
Pharmacy
Physician
Physician Extender
Podiatry
Physical Therapy
Social Work
Speech Pathology
Therapeutic Activities
Therapeutic Social Services
Therapeutic Qualified Activities
Vocational Services
X-rays


Ownership Changes: 4
Last Ownership Change: 04-01-2011
Medicaid ID: 110089065A
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): BLUE CROSS (WESTERN PENNSYLVANIA)
CMS Regional Office: Boston
Area: Urban
Dually Certified Beds: 164
Multi-Facility Name: Genesis Healthcare

Review Icon Prices and Length of Stay

The average length of stay at Heritage Hall West is approximately 26.3 days. (this may include both short and long-term care (LTC) visits).

According to our latest records from CMS, the average daily amount billed by Heritage Hall West to Medicare is $735.36 per day (compared to a Massachusetts average of $755.25) and Medicare reimbursed them an average of $414.45 per day (after any deductible and coinsurance).

It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

If your stay meets Medicare's requirements they pay 100% for the first 20 days, there is then a copay of $167.50 for days 21-100, and after 100 days (of a single stay) the patient is responsible for all nursing home related costs.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique (Supplemental Insurance Plans, single or double rooms, etc). If you are interested in this facility you should contact Heritage Hall West directly for exact pricing and what options are available for you or your loved one's personal care needs.


General Information Icon Staff Size

Heritage Hall West provides (per day, per resident) an average of:

Registered Nurse
40.2 minutes
LPN / LVN
58.8 minutes
CNA
120.6 minutes

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.65 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 4.2 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Heritage Hall West. Read how FTE is defined.

Activities
3.13
Administration
8.41
CNAs
50.56
Housekeeping
1.43
LPN / LVN
23.36
Medical Director
0.1
Nurse Training
0.2
Nurse Admin
3.18
Nursing Director
0.91
Occ. Therapist
2.1
OT Assistant
1.17
Other Staff
1.74
Physical Therapist
1.61
PT Assistant
2.3
Qualified Activities
1.14
RNs
14.03
Social Worker
1.6
Speech Pathology
0.51
Ratings Icon Ratings Comparison
Seniors in a Group Circle

Heritage Hall West in AGAWAM, Massachusetts has 164 beds compared to a Massachusetts average of 114.80 and a National average of 106.16.

As of the last update they had 120 residents compared to a MA average of 92.89 and a National average of 86.4.

This results in a 73.17% occupancy rate compared to a Massachusetts average of 80.91% and a national average of 81.38%.


Heritage Hall West's star ratings compare as follows:

  1. Overall Rating:
    2 stars compared to a MA average of 3.54 and a National average of 3.31.
  2. Health Inspection Rating:
    1 stars compared to a MA average of 2.86 and a National average of 2.78.
  3. Staffing Rating:
    3 stars compared to a MA average of 3.39 and a National average of 2.89.
  4. Quality Measures Rating:
    5 stars compared to a MA average of 4.06 and a National average of 3.95.
  5. RN Only Rating:
    4 stars compared to a MA average of 3.69 and a National average of 3.05.

Averaging the available ratings gives an aggregate star rating of 3 for Heritage Hall West versus the MA average of 3.51 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Inspection Magnifying Glass Icon Visual / Graphical Comparisons for Heritage Hall West
Number of Residents:
HERITAGE HALL WEST 120 vs. MA 92.89 vs. National 88.66
Number of Beds:
HERITAGE HALL WEST 164 vs. MA 114.80 vs. National 106.41
Aggregate Ratings Comparison:
HERITAGE HALL WEST 3 vs. MA 3.508 vs. National 2.99
CMS Overall Rating:
HERITAGE HALL WEST 2 vs. MA 3.54 vs. National 3.04

Question Mark Icon Ownership, Operational, and Management for Heritage Hall West
OrganizationRole
Fc-gen Operations Investment Llc5% Or Greater Direct Ownership Interest
Gen Operations I, Llc5% Or Greater Direct Ownership Interest
Gen Operations Ii Llc5% Or Greater Direct Ownership Interest
Genesis Healthcare Llc5% Or Greater Direct Ownership Interest
Genesis Ma Holdings Llc5% Or Greater Direct Ownership Interest
Genesis Operations Llc5% Or Greater Direct Ownership Interest
Ghc Holdings Llc5% Or Greater Direct Ownership Interest
Senior Care Genesis Llc5% Or Greater Direct Ownership Interest
Senior Care Holdings, Llc5% Or Greater Direct Ownership Interest
1995 Donna Reis Family Trust5% Or Greater Indirect Ownership Interest
Genesis Healthcare Inc5% Or Greater Indirect Ownership Interest
Genesis Holdings Llc5% Or Greater Indirect Ownership Interest
Hccf Management Group Xi Llc5% Or Greater Indirect Ownership Interest
Onex Partners Lp5% Or Greater Indirect Ownership Interest
Sun Healthcare Group, Inc.5% Or Greater Indirect Ownership Interest
Sundance Rehabilitation Holdco, Inc.5% Or Greater Indirect Ownership Interest
Zac Properties Xi Llc5% Or Greater Indirect Ownership Interest
Genesis Healthcare LlcOperational/managerial Control
Review Icon Compare Heritage Hall West

Compare Agawam Massachusetts Nursing Homes and Facilities

Heritage Hall East Heritage Hall South Heritage Hall West Agawam Healthcare

There are 24 Cities within 30 miles of 01001 Agawam, MA with Skilled Nursing Facilities

Agawam Amherst Chicopee Dalton East Longmeadow Great Barrington Greenfield Hadley Hampden Holyoke Lee Leeds Longmeadow North Adams Northampton Palmer Pittsfield Sandisfield South Hadley Springfield Sunderland West Springfield Westfield Wilbraham

Search Nursing Homes and SNFs by State

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Learn more about Heritage Hall West at the following resources

Inspection Results | Penalty Enforcements | Maps and Directions


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Nursing Homes Massachusetts Agawam