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Complete Care At Heritage Llc in Dundalk, MD

Complete Care At Heritage Llc is a larger-sized nursing home facility in Dundalk, Maryland (Baltimore county). The Nursing Home Site profile for Complete Care At Heritage Llc includes: Pricing, Visiting / Business Hours, Resident Health and Wellness, Ratings, Activities, Comparisons, Directions, Surveys, and CMS Reviews.

Nursing Home Activities Image 2



They have 177 beds and a daily average of 150. residents (which would leave,on average, 27 beds available). Complete Care At Heritage Llc participates in Medicare and Medicaid and are classified as a For profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.


Complete Care At Heritage Llc received an overall rating from CMS of 1 stars compared to the MD average of 3.42 and a National average of 3.32. Ratings from residents, family members, and visitors to our site are available below. We encourage you to leave one of your own if you are familiar with their services. We also recommend giving them a call to address any additional senior and nursing care questions you may have after reviewing their Nursing Home Site profile.

They have had 8 fine(s).
Totalling: 14300.00.


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Resident Ratings SNF, CCRS, and ALFs Estate Planning Pricing Wellness Area Map Staffing Medicare Ratings Comparison Question Mark Icon Visiting and Business Hours

Due to COVID-19 and just new rules in general, many nursing homes have new procedures for visiting. We advise calling Complete Care At Heritage Llc ( at (410) 282-6310 ) to see what their protocols are for visiting and placement appointments if you are not already familiar with them.

Monday
24 Hours
Tuesday
24 Hours
Wednesday
24 Hours
Thursday
24 Hours
Friday
24 Hours
Saturday
24 Hours
Sunday
24 Hours
Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

Complete Care At Heritage Llc?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 1/5 (Full Ratings Below)



Additional Pages about Complete Care At Heritage Llc:
Inspections Penalties Directions

Inspection Magnifying Glass Icon Complete Care At Heritage Llc Profile Overview
Nursing Home:
Complete Care At Heritage Llc
CMS ID:
215135
Street Address:
7232 GERMAN HILL ROAD
City:
Dundalk
State:
Maryland
Zip Code:
21222
CMS Rating:
1 star overall rating
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
For profit - Corporation
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
Continuing Care:
No

Profile Links for Complete Care At Heritage Llc:
Inspections Penalties Directions Medicare Ratings Staffing Comparison Senior Care Glossary

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 7232 German Hill Road in Dundalk Maryland 21222.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (410) 282-6310.




Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Click for Directions including Mobile Review Icon Prices and Length of Stay

According to our latest records from CMS, the average daily amount billed by Complete Care At Heritage Llc to Medicare is $680.55 per day (compared to a Maryland average of $724) and Medicare reimbursed them an average of $347.27 per day. Some accept this as payment in full. Coinsurance and other forms of Medicare and insurance can often help cover most, if not all, of the rest. It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Complete Care At Heritage Llc directly for exact pricing and what options are available for you or your loved one's personal care needs.

Inspection Magnifying Glass Icon Health and Demographics

The average age at Complete Care At Heritage Llc is approximately 77 years old.


The last time this data was collected they cared for at least 140 men and 178 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at Complete Care At Heritage Llc with the following conditions:

Atrial Fibrillation
34%
Alzheimer's
55%
Asthma
29%
Cancer
20%
CHF
56%
COPD
42%
Depression
51%
Diabetes
53%
Hyperlipidemia
75%
IHD
72%
Osteoporosis
17%
RA or OA
65%
Schizophrenia
14%
Stroke
21%

Resources SNF, CCRS, and ALFs Estate Planning Senior Care Dictionary Inspections Penalties Directions

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for Complete Care At Heritage Llc (previously: Heritage Center) began on Nov 09, 1981.


Services Provided by Complete Care At Heritage Llc include:
Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, Vocational Services, X-rays

Ownership Changes: 3
Last Ownership Change: 04-01-2011
Medicaid ID: 037537300
Financial Year End: 09-30
Medicare Administrative Contractor (MAC): NOVITAS
CMS Regional Office: Philadelphia
Area: Urban
Dually Certified Beds: 177
Multi-Facility Name: Genesis Helthcare

General Information Icon Staff Size

Complete Care At Heritage Llc provides (per day, per resident) an average of:

Registered Nurse
33 minutes
LPN / LVN
49.2 minutes
CNA
133.2 minutes

Weekend Staffing

Total RN Weekend Hours:
0.4025 hours
Total Weekend Nursing:
3.01628 hours

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.37 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 3.6 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Complete Care At Heritage Llc. Read how FTE is defined.

Activities
2.92
Administration
13.33
CNAs
65.41
Dentists
0.1
Dietitians
0.95
Food Service
14.22
Housekeeping
10.75
LPN / LVN
23.22
Medical Director
0.11
Medication Tech
10.55
Mental Health
0.09
Nurse Training
4.34
Nurse Admin
3.97
Nursing Director
0.91
Occ. Therapist
1.65
OT Assistant
1.21
Pharmacist
0.11
Physical Therapist
2.24
Physician
0.57
Physician Ext.
1
PT Aide
1.03
PT Assistant
1.51
Qualified Activities
0.57
RNs
19.18
Social Worker
2.06
Speech Pathology
0.89
General Information Icon COVID-19 Vaccine Information
Residents who completed primary Covid-19 vaccine
82.1%
Staff who completed primary Covid-19 vaccine
97.3%
Residents up-to-date on Covid-19 Boosters
41.4%
Staff up-to-date on Covid-19 boosters
38.7%
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 1 stars 1 star overall rating

Health Inspection Rating: 2 stars 2 star health inspection rating

Staff Rating: 1 stars 1 star nurse staffing rating

Quality Measures Rating: 4 stars 4 star quality measures rating

Long Term Stay Rating: 3 stars 3 star rn staff rating

Short Term Stay Rating: 5 stars 5 star rn staff rating


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView Maryland's Top Lists View All Dundalk Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

Complete Care At Heritage Llc in DUNDALK, Maryland has 177 beds compared to the Maryland average of 123.77 and a National average of 106.16.

As of the last update they had a daily average of 150. residents compared to the MD average of 91.44 and a National average of 86.4.

This results in a 84.75% daily average occupancy rate compared to the Maryland average of 73.88% and a national average of 81.38%.


Complete Care At Heritage Llc's star ratings compare as follows:

  1. Overall Rating:
    1 stars compared to the MD average of 3.42 and a National average of 3.32.
  2. Health Inspection Rating:
    2 stars compared to the MD average of 2.76 and a National average of 2.77.
  3. Staffing Rating:
    1 stars compared to the MD average of 3.38 and a National average of 3.14.
  4. Quality Measures Rating:
    4 stars compared to the MD average of 4.11 and a National average of 3.62.
  5. Long Term Stay Rating:
    3 stars compared to the MD average of 3.77 and a National average of 3.33.
  6. Short Term Stay Rating:
    3 stars compared to the MD average of 4.12 and a National average of 3.12.

Averaging the available ratings gives an aggregate star rating of 2.29 for Complete Care At Heritage Llc versus the MD average of 3.08 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Contact Info Icon CMS Quality Reporting This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.

Rate of functional assessment and goal setting in treatment plans.

Value: 99.7%


Unadjusted rate of potentially preventable readmissions.

Value: 15.23


Risk-standardized rate of preventable readmissions.

Value: 12.90


Observed rate of discharge to community.

Value: 45.83%


Risk-standardized rate of discharge to community.

Value: 52.65%


Medicare Spending Per Beneficiary (MSPB) score for SNF residents.

Value: 1.11


Rate of medication review and follow-up for residents.

Value: 99.4%


Rate of SNF residents experiencing falls with major injury.

Value: 0.0%


Observed change in self-care score.

Value: 7.1


Observed change in mobility score.

Value: 17.1


Rate of residents at or above expected self-care ability at discharge.

Value: 51.4%


Rate of residents at or above expected mobility level at discharge.

Value: 48.6%


Rate of new or worsened pressure ulcers/injuries.

Value: 3.3%


Observed rate of healthcare-associated infections leading to hospitalization.

Value: 10.51%


Rate of COVID-19 vaccination among SNF healthcare personnel.

Value: 97.3%


Rate of flu vaccination among healthcare personnel.

Value: 73.5%


Contact Info Icon Resident details and Quality of Care

Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission

Resident Type: Short Stay

Observed Value: 20.92 (This is the actual score observed for the measure.)

Expected Value: 25.29 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit

Resident Type: Short Stay

Observed Value: 7.95 (This is the actual score observed for the measure.)

Expected Value: 11.98 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of hospitalizations per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 2.18 (This is the actual score observed for the measure.)

Expected Value: 2.09 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 0.67 (This is the actual score observed for the measure.)

Expected Value: 2.39 (This score is what we would typically expect given the standard conditions and models.)


Inspection Magnifying Glass Icon Visual / Graphical Comparisons for Complete Care At Heritage Llc
Number of Residents:
COMPLETE CARE AT HERITAGE LLC 150. vs. MD 91.44 vs. National 86.40
Number of Beds:
COMPLETE CARE AT HERITAGE LLC 177 vs. MD 123.77 vs. National 106.16
Aggregate Ratings Comparison:
COMPLETE CARE AT HERITAGE LLC 2.29 vs. MD 3.08 vs. National 3.20
CMS Overall Rating:
COMPLETE CARE AT HERITAGE LLC 1 vs. MD 3.42 vs. National 3.32
Question Mark Icon Ownership, Operational, and Management for Complete Care At Heritage Llc
OrganizationRole
Genesis Md Holdings Llc5% Or Greater Direct Ownership Interest
Donna Reis 1995 Fam Tr5% Or Greater Indirect Ownership Interest
Fc-gen Operations Investment Llc5% Or Greater Indirect Ownership Interest
Gen Operations I, Llc5% Or Greater Indirect Ownership Interest
Gen Operations Ii, Llc5% Or Greater Indirect Ownership Interest
Genesis Healthcare Inc5% Or Greater Indirect Ownership Interest
Genesis Healthcare Llc5% Or Greater Indirect Ownership Interest
Genesis Holdings Llc5% Or Greater Indirect Ownership Interest
Genesis Operations Llc5% Or Greater Indirect Ownership Interest
Ghc Holdings Llc5% Or Greater Indirect Ownership Interest
Hccf Management Group Xi Llc5% Or Greater Indirect Ownership Interest
Onex Partners Lp5% Or Greater Indirect Ownership Interest
Senior Care Genesis Llc5% Or Greater Indirect Ownership Interest
Senior Care Holdings, Llc5% Or Greater Indirect Ownership Interest
Sun Healthcare Group, Inc.5% Or Greater Indirect Ownership Interest
Sundance Rehabilitation Holdco, Inc.5% Or Greater Indirect Ownership Interest
Zac Properties Xi Llc5% Or Greater Indirect Ownership Interest
Fishman, Steven5% Or Greater Indirect Ownership Interest
Whitman, Arnold5% Or Greater Indirect Ownership Interest
Berg, MichaelOperational/managerial Control
Davis, KeithOperational/managerial Control
Berenbach, JeffreyOfficer
Edwards, JanOfficer
Nause, KeithOfficer
Sherman, MichaelOfficer
Morin, MichaelManaging Employee
General Electric Capital Corporation5% Or Greater Security Interest
Review Icon Compare Complete Care At Heritage Llc

Compare Dundalk Maryland Nursing Homes and Facilities


There are 33 Cities within 30 miles of 21222 Dundalk, MD with Skilled Nursing Facilities

Annapolis Arnold Baltimore Bel Air Belcamp Bowie Catonsville Centreville Chestertown Cockeysville Columbia Crofton Crownsville Dundalk Edgewater Elkridge Ellicott City Essex Forest Hill Gambrills Glen Arm Glen Burnie Havre De Grace Laurel Manchester Middle River Parkville Pikesville Randallstown Reisterstown Severna Park Sykesville Towson

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