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Heartland Continuing Care Center in Portales, NM

Heartland Continuing Care Center is a medium-sized nursing home facility in Portales, New Mexico (Roosevelt county). The Nursing Home Site profile for Heartland Continuing Care Center includes: Pricing, Resident Health and Wellness, Ratings, Activities, Comparisons, Directions, Surveys, and CMS Reviews.

Nursing Home Activities Image 2

They have 80 beds and 64 residents (which would leave 16 beds available). Heartland Continuing Care Center participates in Medicare and Medicaid and are classified as a For profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.


Heartland Continuing Care Center received an overall rating from CMS of 5 stars compared to the NM average of 2.98 and a National average of 3.31. Ratings from residents, family members, and visitors to our site are available below. We encourage you to leave one of your own if you are familiar with their services. We also recommend giving them a call to address any additional senior and nursing care questions you may have after reviewing their Nursing Home Site profile.

Resident Ratings Pricing Wellness Area Map Staffing Medicare Ratings Comparison


Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

Heartland Continuing Care Center?

Select a star to begin leaving your rating

CMS Logo Overall Rating: 5/5 (Full Ratings Below)


Additional Pages about Heartland Continuing Care Center:
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Inspection Magnifying Glass Icon Heartland Continuing Care Center Profile Overview
Nursing Home:
Heartland Continuing Care Center
Business Name:
Heartland Care Inc.
CMS ID:
325114
Street Address:
1604 WEST 18TH STREET
City:
Portales
State:
New Mexico
Zip Code:
88130
CMS Rating:
5 star overall rating
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
For profit - Corporation
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
No
Continuing Care:
No

Profile Links for Heartland Continuing Care Center:
Inspections Penalties Directions Medicare Ratings Staffing Comparison Senior Care Glossary

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 1604 West 18th Street in Portales New Mexico 88130.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (575) 359-4719.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Review Icon Prices and Length of Stay

The average length of stay at Heartland Continuing Care Center is approximately 27.9 days. (this may include both short and long-term care (LTC) visits).

According to our latest records from CMS, the average daily amount billed by Heartland Continuing Care Center to Medicare is $435.53 per day (compared to a New Mexico average of $869.82) and Medicare reimbursed them an average of $323.53 per day (after any deductible and coinsurance).

It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more Here.

Please note that the pricing above is the average billed to Medicare. Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc). If you are interested in this facility you should contact Heartland Continuing Care Center directly for exact pricing and what options are available for you or your loved one's personal care needs.

Inspection Magnifying Glass Icon Health and Demographics

The average age at Heartland Continuing Care Center is approximately 81 years old.


The last time this data was collected they cared for at least 30 men and 40 women in a one year period that received Medicare benefits. This number fluctuates with each new resident.


Percentage of patients at Heartland Continuing Care Center with the following conditions:

Atrial Fibrillation
20%
Alzheimer's
52.857%
Asthma
27.143%
Cancer
2.857%
CHF
62.857%
COPD
37.143%
Depression
32.857%
Diabetes
34.286%
Hyperlipidemia
37.143%
IHD
60%
Osteoporosis
18.571%
RA or OA
54.286%
Schizophrenia
14.286%
Stroke
14.286%

Resources Senior Care Dictionary Inspections Penalties Directions

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for Heartland Continuing Care Center began on Oct 29, 2003.


Services Provided by Heartland Continuing Care Center include:
Clinical Labs, Dental Care, Dietary, Housekeeping, Nursing, Occupational Therapy, Pharmacy, Physician, Podiatry, Physical Therapy, Social Work, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, X-rays

Ownership Changes: 0
Medicaid ID: I1567
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): BLUE CROSS (NEW MEXICO)
CMS Regional Office: Dallas
Area: Rural
Dually Certified Beds: 80

General Information Icon Staff Size

Heartland Continuing Care Center provides (per day, per resident) an average of:

Registered Nurse
39.6 minutes
LPN / LVN
15.6 minutes
CNA
124.2 minutes

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 0.92 hours per day per resident (the national average is 1.4 hours).


Additionally, a Physical Therapist (PT) is available an average of 0.96 minutes per day per resident (the national average is 6 minutes).


Additional Staffing can be viewed below. Each number represents a Full-time Equivalent (FTE) Employee of the type listed above it at Heartland Continuing Care Center. Read how FTE is defined.

Activities
2.21
Administration
7.3
CNAs
24.76
Dietitians
0.06
Food Service
11.8
Housekeeping
7.37
LPN / LVN
3.84
Medical Director
0.09
Medication Tech
0.23
Occ. Therapist
0.09
OT Assistant
0.49
Other Staff
1.11
Pharmacist
0.09
Physical Therapist
0.17
PT Assistant
1.01
Qualified Activities
0.96
RNs
7.9
Social Services
3.17
Social Worker
0.06
Speech Pathology
0.34
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 5 stars 5 star overall rating

Health Inspection Rating: 5 stars 5 star health inspection rating

Staff Rating: 3 stars 3 star nurse staffing rating

Quality Measures Rating: 5 stars 5 star quality measures rating

Registered Nurses Rating: 4 stars 4 star rn staff rating


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView New Mexico's Top Lists View All Portales Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

Heartland Continuing Care Center in PORTALES, New Mexico has 80 beds compared to the New Mexico average of 97.45 and a National average of 106.16.

As of the last update they had 64 residents compared to the NM average of 75.40 and a National average of 86.4.

This results in a 80% occupancy rate compared to the New Mexico average of 77.37% and a national average of 81.38%.


Heartland Continuing Care Center's star ratings compare as follows:

  1. Overall Rating:
    5 stars compared to the NM average of 2.98 and a National average of 3.31.
  2. Health Inspection Rating:
    5 stars compared to the NM average of 2.78 and a National average of 2.78.
  3. Staffing Rating:
    3 stars compared to the NM average of 3.04 and a National average of 2.89.
  4. Quality Measures Rating:
    5 stars compared to the NM average of 3.33 and a National average of 3.95.
  5. RN Only Rating:
    4 stars compared to the NM average of 3.41 and a National average of 3.05.

Averaging the available ratings gives an aggregate star rating of 4.4 for Heartland Continuing Care Center versus the NM average of 3.11 and a national average of 3.20.

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Inspection Magnifying Glass Icon Visual / Graphical Comparisons for Heartland Continuing Care Center
Number of Residents:
HEARTLAND CONTINUING CARE CENTER 64 vs. NM 75.40 vs. National 88.66
Number of Beds:
HEARTLAND CONTINUING CARE CENTER 80 vs. NM 97.45 vs. National 106.41
Aggregate Ratings Comparison:
HEARTLAND CONTINUING CARE CENTER 4.4 vs. NM 3.108 vs. National 2.99
CMS Overall Rating:
HEARTLAND CONTINUING CARE CENTER 5 vs. NM 2.98 vs. National 3.04
Hospital Icon Hospitals near Heartland Continuing Care Center
Roosevelt General Hospital
42121 Us Highway 70
Portales, NM 88130
(575) 356-3412
Acute Care Hospitals
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Compare Portales New Mexico Nursing Homes and Facilities


There are 2 Cities within 30 miles of 88130 Portales, NM with Skilled Nursing Facilities

Clovis Portales

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