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πŸ₯ Charlene Manor Extended Care Facility in Greenfield, MA


βœ… Facility Quality Snapshot

Compare The Nursing Home Site's proprietary rating against official government data.

πŸ… Trusted Care Index Rating

⭐⭐⭐

Score: 58.26 / 100

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⭐ CMS Overall Rating

1/5

The Federal Government's official score.

See Full Breakdown

πŸ›οΈ Capacity & Size

Size: Medium Sized

Total Beds: 123

Availability: Limited


Nursing Home Activities Image 2

Charlene Manor Extended Care Facility is a Medium Sized nursing home facility in Greenfield, Massachusetts (Franklin county).

The Nursing Home Site profile for Charlene Manor Extended Care Facility includes: Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.

They have 123 beds and a daily average of 116. residents. Charlene Manor Extended Care Facility participates in Medicare and Medicaid and are classified as a Non profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.



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⭐ Resident Ratings πŸ“š Facility Types (SNF, ALF) 🩺 Wellness & Demographics πŸ“ Map & Contact πŸ‘¨β€βš•οΈ Staffing CMS Star Ratings βš–οΈ Comparison

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Compare Charlene Manor Extended Care Facility side-by-side with other Skilled Nursing Facilities in Greenfield, MA.


Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

Charlene Manor Extended Care Facility?

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CMS Logo Overall Rating: 1/5 (Full Ratings Below)



Additional Pages about Charlene Manor Extended Care Facility:
Inspections Penalties Directions

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πŸ‘€ Charlene Manor Extended Care Facility Profile Overview

General Contact Information

Nursing Home: Charlene Manor Extended Care Facility

Business Name: Greenfield Management Systems Inc

CMS ID: 225304

Street Address: 130 Colrain Road

City/State/Zip: Greenfield, Massachusetts 01301

Phone #: (413) 774-3724

Regulatory & Operational Status

Sprinklers: Yes

Participation: Medicare and Medicaid

Ownership: Non profit - Corporation

In a Hospital: No

Councils: Residential Councils

Special Focus:

Continuing Care: No

✨ Additional Care Home Services & Info

This facility's Medicare and Medicaid participation began on Nov 22, 1988.

Specialized Care and Accommodation

  • βœ… Special care beds for patients with Alzheimer's/Dementia are available.

Services Provided by Charlene Manor Extended Care Facility include:

πŸ”¬ Clinical Labs, 🦷 Dental Care, 🍽️ Dietary, 🧹 Housekeeping, 🧠 Mental Health, 🩺 Nursing, πŸ–οΈ Occupational Therapy, πŸ’Š Pharmacy, βš•οΈ Physician, 🩺 Physician Extender, 🦢 Podiatry, 🚢 Physical Therapy, 🀝 Social Work, πŸ’¬ Speech Pathology, 🎨 Therapeutic Activities, 🀝 Therapeutic Social Services, 🎨 Therapeutic Qualified Activities, πŸ“· X-rays.


Ownership Changes: 1
Last Ownership Change: 05-01-2005
Medicaid ID: 110026667A
Financial Year End: 12-31
Medicare Administrative Contractor (MAC): MUTUAL OF OMAHA
CMS Regional Office: Boston
Area: Rural
Dually Certified Beds: 123
Alzheimer's Beds: 41
Multi-Facility Name: Berkshire Healthcare Systems, Inc.

🩺 Health and Patient Demographics

Average Age: 77 years old

Patient Condition Rate Summary:

Percentage of patients at Charlene Manor Extended Care Facility with the following conditions:

Atrial Fibrillation
30%
Alzheimer's
38%
Asthma
25%
Cancer
17%
CHF
55%
COPD
35%
Depression
48%
Diabetes
39%
Hyperlipidemia
64%
IHD
49%
Osteoporosis
15%
RA or OA
43%
Schizophrenia
12%
Stroke
15%
General Information Icon πŸ‘¨β€βš•οΈ Staffing & Turnover

πŸ”„ Staff Turnover Rates

Annual rates of personnel leaving the facility, reported as a percentage:

Total Nurse Turnover
60.4%
Registered Nurse (RN) Turnover
52.3%
Admin Staff Turnover
2

Charlene Manor Extended Care Facility provides (per day, per resident) an average of:

Registered Nurse
27 minutes
LPN / LVN
64 minutes
CNA
117 minutes
Physical Therapist (PT)
4 minutes

Weekend Staffing

Total RN Weekend Hours:
N/A hours
Total Weekend Nursing:
N/A hours

Total Licensed Nursing Hours (Registered Nurses + Licensed Practical Nurses + Licensed Vocational Nurses) averages 1.52 hours per day per resident (the national average is 1.4 hours).


Additional Staffing (FTEs) - FTE stand for full-time employee (40+ hours per week)

🎨 Activities
1.25
🏒 Administration
10.28
🩺 CNAs
48.31
🍎 Dietitians
0.46
🍽️ Food Service
13.09
🧹 Housekeeping
9.45
πŸ’‰ LPN / LVN
17.87
βš•οΈ Medical Director
0.57
🧠 Mental Health
0.46
πŸ“‹ Nurse Admin
4.36
πŸ‘‘ Nursing Director
1.14
πŸ–οΈ Occ. Therapist
2.87
🀝 OT Assistant
1.31
βš™οΈ Other Staff
4.4
β„ž Pharmacist
0.09
🚢 Physical Therapist
2.51
🩺 Physician Ext.
1.37
🦢 Podiatrist
0.09
πŸƒ PT Assistant
2.2
πŸŽ‰ Qualified Activities
4.51
πŸ‘©β€βš•οΈ RNs
12.69
πŸ—£οΈ Social Worker
2.27
πŸ’¬ Speech Pathology
1.06
Review Icon Prices and Length of Stay

Average Daily Cost Overview

The average daily amount billed by Charlene Manor Extended Care Facility is:

$522.36

Compare to Average Daily Charges:

Massachusetts Average:

$498.54

Financial and Operational Snapshot

Occupancy Rate

95.2%

Net Income from Services

$758,790

Avg. Length of Stay (SNF)

62 Days

Total Reported Assets

$8,795,437

Total Annual Discharges

681

Total SNF Days

42,521

⚠️ Important Financial Note: The pricing shown is the average amount billed to Medicare (when available). Medicare, Coinsurance, and other insurances can typically help cover much of this total.

It is worth mentioning that Medicare pays only for services it deems 'medically necessary' skilled nursing care. You can learn more about Medicare coverage on the official Medicare site.


πŸ’‘ Understanding This Facility's Charges

The monthly charge of ($522.36 per day) is generally within the normal expected range for a Skilled Nursing Facility (SNF) due to the intensity of care provided. Here's what that charge covers:

  • Comprehensive Services: The charge covers more than just room and board; it includes 24/7 skilled nursing, medications, supplies, and intensive therapies (PT, OT, ST).
  • Standard Industry Rate: Gross daily rates typically range between $350 and $1,000+ across the U.S.

Your Out-of-Pocket Cost (Not the Same as the amount Charged):

  • For qualifying Medicare patients (Days 1–20), the cost is $0.
  • For long-term care, costs are paid by Medicaid, supplemental insurance, or private funds, which averages $8,000–$12,000 per month nationwide.

Get Exact Pricing

Each person and case is unique. For exact pricing and to discuss all options, please contact Charlene Manor Extended Care Facility directly.

Contact Charlene Manor Extended Care Facility Now

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 130 Colrain Road in Greenfield Massachusetts 01301.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (413) 774-3724.



Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Click for Directions including Mobile Contact Info Icon CMS Quality Reporting This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.

πŸ“ˆ Raw Readmission Rate: The simple count of patients who went back to the hospital unnecessarily.

Observed Score
12.73
Status Indicator
Average

πŸ“ˆ Adjusted Readmission Rate: The hospital return rate, adjusted for patient health risks.

Observed Score
12.02
Status Indicator
Average

πŸ“ˆ Raw Discharged Home Rate: The simple percentage of patients who successfully return home.

Observed Score
53.56%
Status Indicator
Average

πŸ“ˆ Adjusted Discharged Home Rate: The percentage of patients who go home, adjusted for health complexity.

Observed Score
55.33%
Status Indicator
Average

πŸ“ˆ Cost Efficiency: How much Medicare spends on a patient’s care compared to the national average (lower is better).

Observed Score
0.95
Status Indicator
Low Risk (Good)

πŸ“ˆ Medication Safety: How often the facility checks and follows up on a patient's medication list.

Observed Score
99.30%
Status Indicator
High Rate (Good)

πŸ“ˆ Major Falls: How often patients fall and suffer a serious injury (like a broken bone).

Observed Score
0.70%
Status Indicator
Low Rate (still monitor)

πŸ“ˆ Bed Sore Prevention: How often patients develop new bed sores or have existing ones worsen.

Observed Score
2.70%
Status Indicator
Low Rate (still monitor)

πŸ“ˆ Infections: The rate at which patients get a serious infection requiring hospitalization.

Observed Score
6.50%
Status Indicator
Average

πŸ“ˆ Staff Flu Shot Rate: The percentage of staff members who receive their annual flu vaccination.

Observed Score
74.00%
Status Indicator
Average
Resident details and Quality of Care

πŸ“‰ Percentage of short-stay residents who were rehospitalized after a nursing home admission

The rate of short-stay patients sent back to the hospital unnecessarily within 30 days of leaving this facility. Lower is better.

Observed Score
24.72
Expected Score
19.29
Comparison
Worse ⬇️

πŸ“‰ Percentage of short-stay residents who had an outpatient emergency department visit

The rate of short-stay patients requiring an emergency room visit within 30 days. Lower is better.

Observed Score
4.49
Expected Score
9.19
Comparison
Better ⬆️

πŸ“‰ Number of hospitalizations per 1000 long-stay resident days

The frequency of long-term residents requiring hospitalization. Lower is better.

Observed Score
0.49
Expected Score
1.15
Comparison
Better ⬆️

πŸ“‰ Number of outpatient emergency department visits per 1000 long-stay resident days

The frequency of long-term residents requiring a visit to the emergency room. Lower is better.

Observed Score
0.94
Expected Score
1.71
Comparison
Better ⬆️
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 1 stars 1 star overall rating

Health Inspection Rating: 1 stars 1 star health inspection rating

Staff Rating: 1 stars 1 star nurse staffing rating

Quality Measures Rating: 1 stars 1 star quality measures rating

Long Term Stay Rating: 2 stars 2 star rn staff rating

Short Term Stay Rating: 1 stars 1 star rn staff rating


Compare these ratings with one of the highest rated nursing homes in Greenfield:
Regalcare At Greenfield


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView Massachusetts's Top Lists View All Greenfield Nursing Homes Review Icon Ratings and SNF Comparisons

Compare Greenfield Massachusetts Facilities

Compare with Regalcare At Greenfield Compare with Poets Seat Healthcare Center

There are 14 Cities within 30 miles of 01301 Greenfield, MA with Skilled Nursing Facilities

Amherst Athol Baldwinville Chicopee Dalton Greenfield Hadley Holyoke Leeds Longmeadow Northampton South Hadley Springfield West Springfield

Search Nursing Homes and SNFs by State

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Learn more about Charlene Manor Extended Care Facility

Inspection Results Penalty Enforcements Maps and Directions


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Inspection Results Penalty Enforcements

Question Mark Icon Ownership, Operational, and Management for Charlene Manor Extended Care Facility
OrganizationRole
Cec Management Systems Inc5% Or Greater Direct Ownership Interest
Integritus Healthcare Inc5% Or Greater Indirect Ownership Interest
Integritus Healthcare Management Services Inc5% Or Greater Indirect Ownership Interest
Cec Management Systems IncOperational/managerial Control
Integritus Healthcare Management Services IncOperational/managerial Control
Gingras, Marcie - JoOperational/managerial Control
Jones, WilliamOperational/managerial Control
Straznitskas, RobertOperational/managerial Control
Whitcomb, WinthropOperational/managerial Control
Bragdon, TriciaCorporate Director
Jones, WilliamCorporate Director
Resnevic, KathrynCorporate Director
Gingras, Marcie - JoCorporate Officer
Jones, WilliamCorporate Officer

πŸ“‹ Regulatory & Certification Details

Key dates and regulatory statuses indicating the facility's standing with Medicare and Medicaid.

Initial Certification Date
Nov 22, 1988
Accreditation Start Date
N/A
Medicare Eligibility
βœ… Yes
Psychiatric Unit on Site?
N/A

Hospital Icon Hospitals near Charlene Manor Extended Care Facility
Baystate Franklin Medical Center
164 High Street
Greenfield, MA 01301
(413) 773-0211
Acute Care Hospitals
Wellness Area Map Staffing Medicare Ratings Comparison


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