π₯ Brooke Haven Healthcare in West Plains, MO
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Score: 73.17 / 100
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Size: Medium Sized
Total Beds: 120
Availability: Limited

Brooke Haven Healthcare is a Medium Sized nursing home facility in West Plains, Missouri (Howell county).
The Nursing Home Site profile for Brooke Haven Healthcare includes: Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.
They have 120 beds and a daily average of 67.8 residents. Brooke Haven Healthcare participates in Medicare and Medicaid and are classified as a Non profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.
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Brooke Haven Healthcare?
Select a star to leave your infrormed review and rating Overall Rating: 3/5 (Full Ratings Below)
Additional Pages about Brooke Haven Healthcare:
Inspections
Penalties
Directions
Want to report or find more information directly from resources in Missouri? Use this dropdown menu below to visit the Department of Health
Brooke Haven Healthcare Profile Overview
Profile Links for Brooke Haven Healthcare:
Inspections
Penalties
Directions
Senior Care Glossary

They are located at the following address: 1410 North Kentucky Avenue in West Plains Missouri 65775.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (417) 256-7975.
Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.
Click for Directions including Mobile
According to our latest records from CMS, the average daily amount billed by Brooke Haven Healthcare per day is $256.94. (compared to a Missouri average of $305.69 and WEST PLAINS average of $243.58). Medicare, Coinsurance and other insurance can typically help cover much of this total.
It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more here.
Please note that the pricing above is the average billed to Medicare (when available). Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc. as well as needs (e.g., Memory Care, Physical Therapy ). If you are interested in this facility, you should contact Brooke Haven Healthcare directly for exact pricing and what options are available for your or your loved one's care needs.

Medicare and Medicaid participation for Brooke Haven Healthcare began on Oct 02, 1989.
Special care beds for patients with Alzheimer's are available.
Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, X-rays
Ownership Changes: 1
Last Ownership Change: 11-01-2003
Medicaid ID: 101763100
Financial Year End: 06-30
Medicare Administrative Contractor (MAC): WPS (MISSOURI)
CMS Regional Office: Kansas City
Area: Rural
Dually Certified Beds: 120
Alzheimer's Beds: 24
Multi-Facility Name: WILLOW HEALTH CARE INC

Percentage of patients at Brooke Haven Healthcare with the following conditions:

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.
Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.
Overall Rating: 3 stars
Health Inspection Rating: 3 stars
Staff Rating: 3 stars
Quality Measures Rating: 2 stars
Long Term Stay Rating: 3 stars
Short Term Stay Rating: 1 stars
Compare these ratings with one of the highest rated nursing homes in West Plains:
West Vue Nursing And Rehabilitation Center
Ratings are out of 5 with 5 being the best and 1 being the worst.


Brooke Haven Healthcare in WEST PLAINS, Missouri has 120 beds compared to the Missouri average of 104.2 and a National average of 106.16.
As of the last update they had a daily average of 67.8 residents compared to the MO average of 68.44 and a National average of 86.4.
This results in a 56.5% daily average occupancy rate compared to the Missouri average of 65.68% and a national average of 81.38%.
Brooke Haven Healthcare's star ratings compare as follows:
- Overall Rating:
3 stars compared to the MO average of 3.04 and a National average of 3.32. - Health Inspection Rating:
3 stars compared to the MO average of 2.75 and a National average of 2.77. - Staffing Rating:
3 stars compared to the MO average of 2.53 and a National average of 3.14. - Quality Measures Rating:
2 stars compared to the MO average of 3.34 and a National average of 3.62. - Long Term Stay Rating:
3 stars compared to the MO average of 3.16 and a National average of 3.33. - Short Term Stay Rating:
1 stars compared to the MO average of 2.77 and a National average of 3.12.
Averaging the available ratings gives an aggregate star rating of 2.5 for Brooke Haven Healthcare versus the MO average of 2.51 and a national average of 3.20.

Compare West Plains Missouri Facilities
Compare with West Vue Nursing And Rehabilitation Center Compare with Nhc Healthcare West PlainsThere are 5 Cities within 30 miles of 65775 West Plains, MO with Skilled Nursing Facilities
Birch Tree Mountain View Thayer West Plains Willow SpringsSearch Nursing Homes and SNFs by State
Click to Browse by State or View Nursing Homes in Missouri
Learn more about Brooke Haven Healthcare
Inspection Results Penalty Enforcements Maps and Directions
You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:
Inspection Results Penalty Enforcements

Raw Readmission Rate: The simple count of patients who went back to the hospital unnecessarily.
Value: 10.96
Adjusted Readmission Rate: The hospital return rate, adjusted for patient health risks.
Value: 10.59
Raw Discharged Home Rate: The simple percentage of patients who successfully return home.
Value: 40.00%
Adjusted Discharged Home Rate: The percentage of patients who go home, adjusted for health complexity.
Value: 44.60%
Cost Efficiency: How much Medicare spends on a patientβs care compared to the national average (lower is better).
Value: 0.84
Medication Safety: How often the facility checks and follows up on a patient's medication list.
Value: 100.0%
Major Falls: How often patients fall and suffer a serious injury (like a broken bone).
Value: 3.2%
Bed Sore Prevention: How often patients develop new bed sores or have existing ones worsen.
Value: 9.7%
Infections: The rate at which patients get a serious infection requiring hospitalization.
Value: 4.44%
Staff Flu Shot Rate: The percentage of staff members who receive their annual flu vaccination.
Value: 26.0%

Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission
Resident Type: Short Stay
Observed Value: 12.82 (This is the actual score observed for the measure.)
Expected Value: 19.31 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit
Resident Type: Short Stay
Observed Value: 23.08 (This is the actual score observed for the measure.)
Expected Value: 10.65 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of hospitalizations per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 1.31 (This is the actual score observed for the measure.)
Expected Value: 1.01 (This score is what we would typically expect given the standard conditions and models.)
Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days
Resident Type: Long Stay
Observed Value: 3.14 (This is the actual score observed for the measure.)
Expected Value: 1.67 (This score is what we would typically expect given the standard conditions and models.)
Wellness Area Map Staffing Medicare Ratings Comparison
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Organization | Role |
---|---|
Willow Health Care Inc | 5% Or Greater Direct Ownership Interest |
Willow Health Care Inc | Operational/managerial Control |
Alter, Shirley | Corporate Director |
Auala, Elquin | Corporate Director |
Ogden, James | Corporate Director |
Miller, Sherry | Corporate Officer |
Alter, Shirley | W-2 Managing Employee |
Clark, Sheila | W-2 Managing Employee |
Miller, Sherry | W-2 Managing Employee |
Williamson, Jackie | W-2 Managing Employee |

Ozarks Medical Center
1100 Kentucky Ave West Plains, MO 65775 (417) 256-9111 Acute Care Hospitals |

Compare West Plains Missouri Facilities
Compare with West Vue Nursing And Rehabilitation Center Compare with Nhc Healthcare West PlainsThere are 5 Cities within 30 miles of 65775 West Plains, MO with Skilled Nursing Facilities
Birch Tree Mountain View Thayer West Plains Willow SpringsSearch Nursing Homes and SNFs by State
Click to Browse by State or View Nursing Homes in Missouri
Learn more about Brooke Haven Healthcare
Inspection Results Penalty Enforcements Maps and Directions
Our Nursing Home Profiles are long!
Here are a few links to sections you may have missed or wish to review again:
Resident Ratings Wellness Area Map Staffing Medicare Ratings Comparison
Find our profile for Brooke Haven Healthcare helpful? Consider sharing it!
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Pinterest
Or perhaps you'd like to view all Nursing Homes in West Plains or Missouri:
Nursing Homes
Missouri
West Plains