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πŸ₯ Brooke Haven Healthcare in West Plains, MO


βœ… Facility Quality Snapshot

Compare The Nursing Home Site's proprietary rating against official government data.

πŸ… Trusted Care Index Rating

⭐⭐⭐⭐

Score: 73.17 / 100

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⭐⭐⭐ CMS Overall Rating

3/5

The Federal Government's official score.

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πŸ›οΈ Capacity & Size

Size: Medium Sized

Total Beds: 120

Availability: Limited


Nursing Home Activities Image 2

Brooke Haven Healthcare is a Medium Sized nursing home facility in West Plains, Missouri (Howell county).

The Nursing Home Site profile for Brooke Haven Healthcare includes: Resident Health and Wellness, Ratings, Activities, Comparisons, Rehab Ratings, Directions, Surveys, and CMS Reviews.

They have 120 beds and a daily average of 67.8 residents. Brooke Haven Healthcare participates in Medicare and Medicaid and are classified as a Non profit - Corporation ownership. They offer residential councils. They are not located inside a hospital. They do not belong to a continuing care community.



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⭐ Resident Ratings πŸ“š Facility Types (SNF, ALF) 🩺 Wellness & Demographics πŸ“ Map & Contact πŸ‘¨β€βš•οΈ Staffing CMS Star Ratings βš–οΈ Comparison Review Icon🀝 Quickly Compare Local Facilities

Compare Brooke Haven Healthcare side-by-side with other Skilled Nursing Facilities in West Plains, MO.


Inspection Magnifying Glass Icon Resident, Visitor, CMS Ratings
How would you rate your overall experience with:

Brooke Haven Healthcare?

Select a star to leave your infrormed review and rating

CMS Logo Overall Rating: 3/5 (Full Ratings Below)



Additional Pages about Brooke Haven Healthcare:
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Want to report or find more information directly from resources in Missouri? Use this dropdown menu below to visit the Department of Health



Inspection Magnifying Glass Icon Brooke Haven Healthcare Profile Overview

Nursing Home:
Brooke Haven Healthcare
Business Name:
Willow Health Care Inc
CMS ID:
265400
Street Address:
1410 NORTH KENTUCKY AVENUE
City:
West Plains
State:
Missouri
Zip Code:
65775
Sprinklers:
Yes
Participation:
Medicare and Medicaid
Ownership:
Non profit - Corporation
In a Hospital:
No
Councils:
Residential Councils
Special Focus:
Continuing Care:
No

Profile Links for Brooke Haven Healthcare:
Inspections Penalties Directions Senior Care Glossary

Contact Info Icon Phone, Directions, and Map

They are located at the following address: 1410 North Kentucky Avenue in West Plains Missouri 65775.
Looking for directions or wish to see the surrounding area? Follow this link: Maps and Directions.
They can be reached by phone at (417) 256-7975.



Quality of care, CMS Ratings, Services, Staffing, and Top-rated Facilities can be viewed below.

Click for Directions including Mobile Review Icon Prices and Length of Stay

According to our latest records from CMS, the average daily amount billed by Brooke Haven Healthcare per day is $256.94. (compared to a Missouri average of $305.69 and WEST PLAINS average of $243.58). Medicare, Coinsurance and other insurance can typically help cover much of this total. It is worth mentioning that Medicare pays for what they deem as 'medically necessary' skilled nursing care. You can learn more here.

Please note that the pricing above is the average billed to Medicare (when available). Each person and case is unique. (Supplemental Insurance / Medicare Advantage Plans, single or double rooms, etc. as well as needs (e.g., Memory Care, Physical Therapy ). If you are interested in this facility, you should contact Brooke Haven Healthcare directly for exact pricing and what options are available for your or your loved one's care needs.

Activities and Services Icon Additional Care Home Services & Info

Medicare and Medicaid participation for Brooke Haven Healthcare began on Oct 02, 1989.

Special care beds for patients with Alzheimer's are available.


Services Provided by Brooke Haven Healthcare include:
Clinical Labs, Dental Care, Dietary, Housekeeping, Mental Health, Nursing, Occupational Therapy, Pharmacy, Physician, Physician Extender, Podiatry, Physical Therapy, Speech Pathology, Therapeutic Activities, Therapeutic Social Services, Therapeutic Qualified Activities, X-rays

Ownership Changes: 1
Last Ownership Change: 11-01-2003
Medicaid ID: 101763100
Financial Year End: 06-30
Medicare Administrative Contractor (MAC): WPS (MISSOURI)
CMS Regional Office: Kansas City
Area: Rural
Dually Certified Beds: 120
Alzheimer's Beds: 24
Multi-Facility Name: WILLOW HEALTH CARE INC

Inspection Magnifying Glass Icon 🩺 Health and Demographics
Average Age: 78 years old.
Gender Breakdown: Men: 52 | Women: 65

Percentage of patients at Brooke Haven Healthcare with the following conditions:

Atrial Fibrillation
21.368%
Alzheimer's
51.282%
Asthma
23.077%
Cancer
11.111%
CHF
47.009%
COPD
49.573%
Depression
48.718%
Diabetes
35.043%
Hyperlipidemia
50.427%
IHD
53.846%
Osteoporosis
23.932%
RA or OA
48.718%
Schizophrenia
11.111%
Stroke
12.821%
Ratings Icon Medicare and Medicaid Ratings

The Centers for Medicare & Medicaid Services (CMS) does their best to provide a fair assessment of every Nursing Home, but please note these ratings are a snapshot in time.

Star ratings are often best used for basic comparisons and when deciding which facilities to visit. However, nothing beats actually visiting the nursing home yourself when possible.

Overall Rating: 3 stars 3 star overall rating

Health Inspection Rating: 3 stars 3 star health inspection rating

Staff Rating: 3 stars 3 star nurse staffing rating

Quality Measures Rating: 2 stars 2 star quality measures rating

Long Term Stay Rating: 3 stars 3 star rn staff rating

Short Term Stay Rating: 1 stars 1 star rn staff rating


Compare these ratings with one of the highest rated nursing homes in West Plains:
West Vue Nursing And Rehabilitation Center


Ratings are out of 5 with 5 being the best and 1 being the worst.

See How the Overall Rating is CalculatedView Missouri's Top Lists View All West Plains Nursing Homes Ratings Icon Ratings Comparison
Seniors in a Group Circle

Brooke Haven Healthcare in WEST PLAINS, Missouri has 120 beds compared to the Missouri average of 104.2 and a National average of 106.16.

As of the last update they had a daily average of 67.8 residents compared to the MO average of 68.44 and a National average of 86.4.

This results in a 56.5% daily average occupancy rate compared to the Missouri average of 65.68% and a national average of 81.38%.


Brooke Haven Healthcare's star ratings compare as follows:

  1. Overall Rating:
    3 stars compared to the MO average of 3.04 and a National average of 3.32.
  2. Health Inspection Rating:
    3 stars compared to the MO average of 2.75 and a National average of 2.77.
  3. Staffing Rating:
    3 stars compared to the MO average of 2.53 and a National average of 3.14.
  4. Quality Measures Rating:
    2 stars compared to the MO average of 3.34 and a National average of 3.62.
  5. Long Term Stay Rating:
    3 stars compared to the MO average of 3.16 and a National average of 3.33.
  6. Short Term Stay Rating:
    1 stars compared to the MO average of 2.77 and a National average of 3.12.

Averaging the available ratings gives an aggregate star rating of 2.5 for Brooke Haven Healthcare versus the MO average of 2.51 and a national average of 3.20.

Review Icon Compare Brooke Haven Healthcare

Compare West Plains Missouri Facilities

Compare with West Vue Nursing And Rehabilitation Center Compare with Nhc Healthcare West Plains

There are 5 Cities within 30 miles of 65775 West Plains, MO with Skilled Nursing Facilities

Birch Tree Mountain View Thayer West Plains Willow Springs

Search Nursing Homes and SNFs by State

Click to Browse by State or View Nursing Homes in Missouri


Learn more about Brooke Haven Healthcare

Inspection Results Penalty Enforcements Maps and Directions


Still looking for the right senior care match? Please consider trying our custom search box below. Search by city, zip code, services, required care (alzheimer's, hospice, dialysis, etc) or any other key term you are interested in. Thanks for stopping by!

You may also be interested in seeing how their inspections and penalties (fines and payment denials) match up with others at the following links:

Inspection Results Penalty Enforcements

Contact Info Icon CMS Quality Reporting This section offers a snapshot of key quality measures for skilled nursing facilities, highlighting care effectiveness, readmission rates, and resident well-being to help you make informed decisions about nursing care.

Raw Readmission Rate: The simple count of patients who went back to the hospital unnecessarily.

Value: 10.96


Adjusted Readmission Rate: The hospital return rate, adjusted for patient health risks.

Value: 10.59


Raw Discharged Home Rate: The simple percentage of patients who successfully return home.

Value: 40.00%


Adjusted Discharged Home Rate: The percentage of patients who go home, adjusted for health complexity.

Value: 44.60%


Cost Efficiency: How much Medicare spends on a patient’s care compared to the national average (lower is better).

Value: 0.84


Medication Safety: How often the facility checks and follows up on a patient's medication list.

Value: 100.0%


Major Falls: How often patients fall and suffer a serious injury (like a broken bone).

Value: 3.2%


Bed Sore Prevention: How often patients develop new bed sores or have existing ones worsen.

Value: 9.7%


Infections: The rate at which patients get a serious infection requiring hospitalization.

Value: 4.44%


Staff Flu Shot Rate: The percentage of staff members who receive their annual flu vaccination.

Value: 26.0%


Contact Info Icon Resident details and Quality of Care

Measure Description: Percentage of short-stay residents who were rehospitalized after a nursing home admission

Resident Type: Short Stay

Observed Value: 12.82 (This is the actual score observed for the measure.)

Expected Value: 19.31 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Percentage of short-stay residents who had an outpatient emergency department visit

Resident Type: Short Stay

Observed Value: 23.08 (This is the actual score observed for the measure.)

Expected Value: 10.65 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of hospitalizations per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 1.31 (This is the actual score observed for the measure.)

Expected Value: 1.01 (This score is what we would typically expect given the standard conditions and models.)


Measure Description: Number of outpatient emergency department visits per 1000 long-stay resident days

Resident Type: Long Stay

Observed Value: 3.14 (This is the actual score observed for the measure.)

Expected Value: 1.67 (This score is what we would typically expect given the standard conditions and models.)


Wellness Area Map Staffing Medicare Ratings Comparison


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Question Mark Icon Ownership, Operational, and Management for Brooke Haven Healthcare
OrganizationRole
Willow Health Care Inc5% Or Greater Direct Ownership Interest
Willow Health Care IncOperational/managerial Control
Alter, ShirleyCorporate Director
Auala, ElquinCorporate Director
Ogden, JamesCorporate Director
Miller, SherryCorporate Officer
Alter, ShirleyW-2 Managing Employee
Clark, SheilaW-2 Managing Employee
Miller, SherryW-2 Managing Employee
Williamson, JackieW-2 Managing Employee
Hospital Icon Hospitals near Brooke Haven Healthcare
Ozarks Medical Center
1100 Kentucky Ave
West Plains, MO 65775
(417) 256-9111
Acute Care Hospitals
Review Icon Compare Brooke Haven Healthcare

Compare West Plains Missouri Facilities

Compare with West Vue Nursing And Rehabilitation Center Compare with Nhc Healthcare West Plains

There are 5 Cities within 30 miles of 65775 West Plains, MO with Skilled Nursing Facilities

Birch Tree Mountain View Thayer West Plains Willow Springs

Search Nursing Homes and SNFs by State

Click to Browse by State or View Nursing Homes in Missouri


Learn more about Brooke Haven Healthcare

Inspection Results Penalty Enforcements Maps and Directions


Still looking for the right senior care match? Please consider trying our custom search box below. Search by city, zip code, services, required care (alzheimer's, hospice, dialysis, etc) or any other key term you are interested in. Thanks for stopping by!

Our Nursing Home Profiles are long!
Here are a few links to sections you may have missed or wish to review again:

Resident Ratings Wellness Area Map Staffing Medicare Ratings Comparison


Find our profile for Brooke Haven Healthcare helpful? Consider sharing it!
Facebook Twitter Pinterest


Or perhaps you'd like to view all Nursing Homes in West Plains or Missouri:
Nursing Homes Missouri West Plains