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Highlands, The in Fitchburg, MA

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Highlands, The Ratings, Reviews, and Statistics
Highlands, The is a larger-sized nursing home facility in FITCHBURG, Massachusetts ( Worcester county ). They have 168 beds and house 161 residents. Highlands, The participates in Medicare and Medicaid and are classified as a For profit - Corporation ownership. They offer residential councils. They are not located inside of a hospital. They are an individual care facility and are not part of a chain. They do not belong to a continuing care community.
Additional information about Highlands, The can be viewed by clicking one of the links above for directions and maps, inspection / survey results, and user reviews. Quality of care and other service information can be reviewed below. They are located at 335 Nichols Road, 01420 in Fitchburg Massachusetts and can be reached at (978) 343-4411.


Resident and Family Ratings
How would you rate your overall experience with


Rating: 3.2/5 (10 ratings submitted)

Basic Information
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Name: Highlands, The

Nursing Home ID Number: 225315

Street: 335 NICHOLS ROAD


State: MA

Zip Code: 01420

Phone Number: (978) 343-4411

Sprinklers: Fully Sprinklered

Health Care Participation: Medicare and Medicaid

Type of Ownership: For profit - Corporation

Is it inside a hospital?: NO

Do they own Multiple Nursing Homes?: NO

Resident and/or Family Councils: RESIDENT

Quality Indicator Survey Status: NO

Is it a Special Focus facility (more frequent inspections)?: NO

Is it part of a Continuing Care Facility?: NO

Staff Size

Highlands, The provides an average of 0.6 registered nurse hours, 0.7 Licensed practical nurse / LVN hours, and 2.10 CNA hours per day per resident.
Licensed nursing hours average 1.39 hours per day.

Additional Care Home Services
Medicare and Medicaid participation for Highlands, The began on Dec 08, 1988.
Special care beds for patients with AIDS are available.
  • Activity services: offsite
  • Clinical lab work: onsite
  • Dietary services: onsite
  • Housekeeping services: onsite
  • Mental health services: onsite
  • Nursing services: onsite
  • Occupational therapy: onsite
  • Additional activity services: onsite
  • Social service staff: onsite
  • Pharmacy services: onsite
  • Physician extender services: onsite
  • Physical therapy: onsite
  • Physician services: onsite
  • Podiatry: onsite
  • Therapeutic recreational specialists: offsite
The average length of stay at Highlands, The is approximately 78 days. (this may include both short and long-term care (LTC) visits).
We have calculated the average cost per day for Highlands, The to be approximately $298 based off of data provided to CMS. Please note that this is only an estimate for reference and prices are subject to change. If you are interested in this facility you should contact them directly for exact pricing for you or your loved one's specific care needs.
Medicare and Medicaid Ratings

Overall Rating: 2 stars 2 star overall rating

Health Inspection Rating: 2 stars 2 star health inspection rating

Staff Rating: 3 stars 3 star nurse staffing rating

Quality Measures Rating: 4 stars 4 star quality measures rating

Registered Nurses Rating: 3 stars 3 star rn staff rating

  • ratings are out of 5 with 5 being the best and 1 being the worst.
Ratings Comparison

Highlands, The in FITCHBURG, Massachusetts has 168 beds compared to a Massachusetts average of 113.66 and a National average of 106.41. As of the last update they had 161 residents compared to a MA average of 99.97 and a National average of 88.66. This results in a 96% occupancy rate compared to a Massachusetts average of 88.23% and a national average of 81.98%.

HIGHLANDS, THE's star ratings compare as follows:

  1. Overall Rating: 2 stars compared to a MA average of 3.48 and a National average of 3.04.
  2. Health Inspection Rating: 2 stars compared to a MA average of 2.84 and a National average of 2.81.
  3. Nurses Rating: 3 stars compared to a MA average of 3.77 and a National average of 3.00.
  4. Quality Measures Rating: 4 stars compared to a MA average of 3.67 and a National average of 3.16.
  5. RN Only Rating: 3 stars compared to a MA average of 4.03 and a National average of 2.96.
Averaging the available ratings gives an aggregate star rating of 2.8 for HIGHLANDS, THE versus the MA average of 3.558 and a national average of 2.99.

Visual / Graphical Comparisons for HIGHLANDS, THE

Number of Residents:
HIGHLANDS, THE 161 vs. MA 99.97 vs. National 88.66
Number of Beds:
HIGHLANDS, THE 168 vs. MA 113.66 vs. National 106.41
Aggregate Ratings Comparison:
HIGHLANDS, THE 2.8 vs. MA 3.558 vs. National 2.99
Medicare and Medicaid (CMS) Overall Rating:
HIGHLANDS, THE 2 vs. MA 3.48 vs. National 3.04
Ownership, Operational, and Management information for Highlands, The
Organization Role
LIFE CARE CENTERS OF AMERICA INC. Operational And Or Managerial Control
HIGHLANDS MEDICAL INVESTORS 5 Percent Or Greater Direct Ownership Interest
Additional Information and Reviews If you are aware of any additional information about the Highlands, The in Fitchburg MA that might be useful to our visitors (such as visiting hours, prices, website, etc) or would like to leave a review please let us know. Your support can help others to make an informed care decision.
FITCHBURG Massachusetts Nursing Homes and Facilities by Overall Rating:
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