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Heritage Hall South in Agawam, MA


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Heritage Hall South Ratings, Reviews, and Statistics
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Heritage Hall South is a medium-sized nursing home facility in AGAWAM, Massachusetts ( Hampden county ). They have 122 beds and house 112 residents. Heritage Hall South participates in Medicare and Medicaid and are classified as a For profit - Corporation ownership. They offer residential councils. They are not located inside of a hospital. They do not belong to a continuing care community.

Additional information about Heritage Hall South can be viewed by clicking one of the links above for directions and maps, inspection / survey results, and user reviews. Quality of care and other service information can be reviewed below. They are located at 65 Cooper Street, 01001 in Agawam Massachusetts and can be reached at (413) 786-8000.
Resident and Family Ratings
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HERITAGE HALL SOUTH

Rating: 4.0/5 (4 ratings submitted)

Basic Information
Please view our Glossary of Nursing Home Terms if you are unsure what any of the terms below mean.
Name: Heritage Hall South
Nursing Home ID Number: 225176
Street: 65 COOPER STREET
City: AGAWAM
State: MA
Zip Code: 01001
Phone Number: (413) 786-8000
Sprinklers: Yes
Health Care Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Is it inside a hospital?: No
Resident and/or Family Councils: Resident
Is it a Special Focus facility (more frequent inspections)?: No
Is it part of a Continuing Care Facility?: No

Staff Size

Heritage Hall South provides an average of 0.77 registered nurse hours, 0.84 Licensed practical nurse / LVN hours, and 1.98 CNA hours per day per resident.
Licensed nursing hours average 1.61 hours per day per resident.

Additional Care Home Services
Medicare and Medicaid participation for Heritage Hall South began on Mar 04, 1969.
  • Activity services: off-site
  • Clinical lab work: on-site
  • Dental health: on-site
  • Dietary services: on-site
  • Housekeeping services: on-site
  • Mental health services: on-site
  • Nursing services: on-site
  • Occupational therapy: on-site
  • Additional activity services: on-site
  • Social service staff: on-site
  • Pharmacy services: on-site
  • Physician extender services: on-site
  • Physical therapy: on-site
  • Physician services: on-site
  • Podiatry: on-site
  • Therapeutic recreational specialists: off-site
  • Vocational services: off-site
The average length of stay at Heritage Hall South is approximately 214 days. (this may include both short and long-term care (LTC) visits).
We have calculated the average cost per day for Heritage Hall South to be approximately $319 based off of data provided to CMS. Please note that this is only an estimate for reference and prices are subject to change. If you are interested in this facility you should contact them directly for exact pricing for you or your loved one's specific care needs.
Medicare and Medicaid Ratings

Overall Rating: 2 stars 2 star overall rating

Health Inspection Rating: 2 stars 2 star health inspection rating

Staff Rating: 3 stars 3 star nurse staffing rating

Quality Measures Rating: 3 stars 3 star quality measures rating

Registered Nurses Rating: 4 stars 4 star rn staff rating

  • ratings are out of 5 with 5 being the best and 1 being the worst.
Ratings Comparison

Heritage Hall South in AGAWAM, Massachusetts has 122 beds compared to a Massachusetts average of 114.18 and a National average of 106.41. As of the last update they had 112 residents compared to a MA average of 99.16 and a National average of 88.66. This results in a 91.8% occupancy rate compared to a Massachusetts average of 86.85% and a national average of 81.98%.

HERITAGE HALL SOUTH's star ratings compare as follows:

  1. Overall Rating: 2 stars compared to a MA average of 3.41 and a National average of 3.04.
  2. Health Inspection Rating: 2 stars compared to a MA average of 2.83 and a National average of 2.81.
  3. Nurses Rating: 3 stars compared to a MA average of 3.70 and a National average of 3.00.
  4. Quality Measures Rating: 3 stars compared to a MA average of 3.48 and a National average of 3.16.
  5. RN Only Rating: 4 stars compared to a MA average of and a National average of 2.96.
Averaging the available ratings gives an aggregate star rating of 2.8 for HERITAGE HALL SOUTH versus the MA average of 2.684 and a national average of 2.99.
Visual / Graphical Comparisons for HERITAGE HALL SOUTH
Number of Residents:
HERITAGE HALL SOUTH 112 vs. MA 99.16 vs. National 88.66

Number of Beds:
HERITAGE HALL SOUTH 122 vs. MA 114.18 vs. National 106.41
Aggregate Ratings Comparison:
HERITAGE HALL SOUTH 2.8 vs. MA 2.684 vs. National 2.99
Medicare and Medicaid (CMS) Overall Rating:
HERITAGE HALL SOUTH 2 vs. MA 3.41 vs. National 3.04
Ownership, Operational, and Management information for Heritage Hall South
Organization Role
GENERAL ELECTRIC CAPITAL CORPORATION 5% Or Greater Security Interest
DONNA REIS 1995 FAM TR 5% Or More Ownership Interest
FC-GEN OPERATIONS INVESTMENT LLC 5% Or More Ownership Interest
GAZELLE GEN LLC 5% Or More Ownership Interest
GEN MANAGEMENT LLC 5% Or More Ownership Interest
GEN OPERATIONS I LLC 5% Or More Ownership Interest
GEN OPERATIONS II, LLC 5% Or More Ownership Interest
GENESIS HEALTHCARE LLC 5% Or More Ownership Interest
GENESIS OPERATIONS LLC 5% Or More Ownership Interest
GHC HOLDINGS LLC 5% Or More Ownership Interest
HCCF MANAGEMENT GROUP XI LLC 5% Or More Ownership Interest
SENIOR CARE GENESIS LLC 5% Or More Ownership Interest
SENIOR CARE HOLDINGS, LLC 5% Or More Ownership Interest
SL GEN LLC 5% Or More Ownership Interest
ZAC PROPERTIES XI LLC 5% Or More Ownership Interest
Resident and Family Reviews
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